Open to opportunities

Tony Nzekwu

@tonynzekwu

Experienced medical billing and administration professional driving process improvements, data integrity, and operational efficiency.

Nigeria

Message

What I'm looking for

I seek a mission-driven organisation where I can apply medical billing, operations, and facilities expertise to improve processes, ensure data integrity, and drive measurable efficiency gains.

I am a dynamic administration and medical billing professional with over 11 years of experience in administration, data management, and process improvement across healthcare operations.

In my current role as Deputy Head of the Medical Billing Department, I manage end-to-end billing processes, compile and analyse billing data for HMOs, NHIS and private organisations, and reduced billing errors by implementing quality control measures while onboarding and training 16+ employees.

Earlier, I supervised construction of multi-storey healthcare facilities, managed block manufacturing operations that supplied over 50,000 moulded blocks, led procurement and resource allocation, and served as Facilities Manager across multiple sites.

I hold ISO 9001:2015 QMS certification and multiple Google project management certificates, and I am eager to bring my leadership, operational discipline, and continuous-learning mindset to a mission-driven organisation focused on efficiency and excellence.

Experience

Work history, roles, and key accomplishments

Current

Deputy Head, Medical Billing

Current

DIFF Medical Centre

Oct 2017 - Present (7 years 10 months)

Manage hospital medical billing operations, implementing quality-control measures that reduced billing errors and improved revenue recovery. Onboarded and trained 16+ staff and negotiated settlements with HMOs and patients to optimise collections.

Medical Billing Claims Management Revenue Collection Process Improvement Team Leadership Negotiation Data Entry MS Office

Senior Administrative Officer

DIFF Global Link Ltd

Dec 2015 - Sep 2017 (1 year 9 months)

Supervised construction of multi-storey healthcare facilities, delivering two 3-storey blocks to roofing level for a 64-ward hospital with six operating theatres and 30+ consultation suites. Implemented SOPs, managed procurement and a workforce of 34 permanent and 40+ contract staff to improve operational efficiency and safety.

Facilities Management Procurement Project Management SOP Development Resource Allocation Team Management Budget Management

Deputy Head, Billing Department

DIFF Hospital Nig. Ltd

Feb 2013 - Dec 2015 (2 years 10 months)

Led billing and claims processing teams to ensure accurate patient service capture and timely reporting to HMOs and NHIS. Negotiated settlement and fuel procurement agreements that delivered cost savings and supervised dispute resolution and daily/weekly/monthly billing compilation.