TU

Open to opportunities

Tomas User

@tomasuser1

Customer-focused hospitality professional skilled in service, communication, and social media promotion.

What I'm looking for

I seek customer-facing roles in hospitality or retail where I can use my service, communication, and social-media skills to support great guest experiences and grow professionally.

I am a reliable, hard-working hospitality and customer-service professional with experience across restaurants and cafés in both Erbil and Sydney. I combine strong interpersonal and persuasive communication skills with practical POS, barista, and table service experience to deliver outstanding guest experiences.

I have a strong academic background in Art and Business & Sales, and I actively promote original artwork on social media, showing aptitude for advertising and audience engagement. I am fluent in Arabic, Chaldean, and English, and I bring confidence and presentation skills from modeling experience.

I am committed to professionalism, adaptability, and teamwork, and I offer employers multitasking, organization, and basic office software proficiency to support operational needs and brand visibility.

Experience

Work history, roles, and key accomplishments

PR

Waiter

Poseidon Restaurant

Jul 2025 - Aug 2025 (1 month)

Delivered 5-star customer service in a busy restaurant environment and supported multilingual guests while maintaining a clean dining space.

Customer Service Multilingual Communication Table Service Teamwork POS

OC

Waiter

Orient Flow Café

Mar 2025 - Jul 2025 (4 months)

Took orders, served food and prepared hot/cold drinks, assisted kitchen with lunch/dinner dishes and upheld cleanliness standards.

Order Taking Kitchen Assistance Customer Service POS Multitasking

OC

Barista / Café Assistant

Oliver Brown Café

May 2022 - Dec 2023 (1 year 7 months)

Prepared coffee and snacks, managed POS transactions, and maintained cleanliness to support efficient café operations.

Coffee Preparation POS Customer Service Time Management Teamwork

MR

Waiter

Marconi Restaurant

Jan 2023 - May 2023 (4 months)

Provided fast-paced customer service, handled guest feedback professionally, and supported smooth front-of-house operations.

Customer Service Feedback Table Service Teamwork Multitasking POS

RC

Car Wash Attendant

Reni Carwash

Nov 2021 - Mar 2022 (4 months)

Cleaned vehicles efficiently, maintained tools and supplies, and worked under pressure to meet service timelines.

Time Management Physical Stamina Attention To Detail Teamwork

Education

Degrees, certifications, and relevant coursework

MS

Mar Kardakh International School

Secondary Education, Art; Business & Sales

Activities and societies: Community service and school events; promotion of original artworks on social media

Current student studying Art and Business & Sales with strong academic results and active participation in community service and school events.

Tech stack

Software and tools used professionally

Gmail

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Tomas User - Waiter - Poseidon Restaurant | Himalayas