At MUFG Bank, I plan and drive strategy for the affluent retail segment, designing customer experiences across branch, remote, and digital channels. I also develop data-driven customer approaches and support the Excellent Club membership program.
At ORIX Bank Corporation, I contributed to about JPY 1 billion in annual sustainable finance loan executions and led preparation of non-financial disclosures, including the Integrated Report. I also shaped sustainability policy and climate-related disclosures.
In ORIX Bank’s Digital Strategy Division, I served as Project Manager for an award-winning student lending concept, taking it from planning through proof of concept. I managed a US$10M fund investment, monitored overseas portfolio startups, and led automation work that cut daily workload by 50%.
