TTThivya Tamilselvan
@thivya
Detail-oriented data analyst with expertise in market research.
IndiaWhat I'm looking for
I am a detail-oriented and results-driven Data Analyst with a strong background in market research. My expertise lies in data collection, analysis, and visualization, focusing on deriving actionable insights to support business strategies. I have a proven track record in e-commerce metrics, customer behavior analysis, and performance tracking.
Currently, I work as a Client Services Executive at HS Brands International, where I transformed service quality at an Italian restaurant through meticulous mystery shopping results analysis, achieving a remarkable 90% improvement. I excel in creating visualizations using tools like Google Data Studio, PowerPoint, and Excel to present data clearly and concisely. My experience includes conducting comprehensive competitive analyses and managing client data effectively, ensuring efficient communication with both clients and internal teams.
Experience
Work history, roles, and key accomplishments
Client Services Executive
HS Brands International
Dec 2022 - Present (2 years 5 months)
As a Client Services Executive, I transformed service quality at an Italian restaurant through meticulous mystery shopping results analysis, leading to a 90% improvement. Conducted competitive analysis for a renowned electronics store, enhancing customer benchmarking. Created visualizations in Google Data Studio and Excel to present data findings clearly, while managing client data and communicati
Business Development executive
Samyuk Sustainable Solutions
Jun 2022 - Nov 2022 (5 months)
As a Business Development Executive at Samyuk Sustainable Solutions, I was responsible for supporting the growth and outreach initiatives of a sustainability-focused startup. The role involved a blend of market research, client engagement, and strategic planning, aimed at expanding the company's presence in the clean energy and sustainable development sector.
Education
Degrees, certifications, and relevant coursework
Francis Xavier Engineering College
Master of Electrical Engineering, Electrical Engineering
2013 - 2015
Grade: 8.5 CGPA
Specialization in Power Systems Engineering – A core field of Electrical Department. Completed with 8.5 CGPA.
University Departments of Anna University
Bachelor of Electrical & Electronics Engineering, Electrical and Electronics Engineering
2009 - 2013
Grade: 8.7 CGPA
Studied Electrical and Electronics Engineering. Completed with 8.7 CGPA.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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