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The Pheonix Chamber

@thepheonixchamber

Message

Enterprise Risk Management Assistant Manager at Wipro, completed 20 PCI DSS and SOC audits with 100% on-time delivery.

India

Message

At Wipro Limited, I own PCI DSS and SSAE 18 SOC compliance across 20+ enterprise client accounts. I completed 20 audits with 100% on-time delivery.

I built a control-mapped evidence tracker and introduced pre-validation before evidence reached auditors and QSAs. Together, these changes reduced audit closure cycle time by 15%+ and evidence-related observations by 20%.

I coordinate vulnerability scans with Qualys, Nessus, Tenable, and Nmap, and track remediation in ServiceNow. This work improved remediation SLA adherence by 20%+ and supported 100% on-time PCI DSS VAPT.

Earlier at Wipro, I led broadband and enterprise connectivity implementations for Edward Jones, Bank of America, and Granite Telecommunications. At Oragma Ventures, I supported a UK-based insurance client process and led a team generating qualified leads for UK insurance clients.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager – Enterprise Risk Management

Current

Wipro Limited

Mar 2025 - Present (1 year 7 months)

Owns PCI DSS and SSAE 18 SOC compliance across 20+ enterprise client accounts, including audit readiness, control validation, VAPT coordination, and remediation tracking. Completed 20 audits end-to-end with 100% on-time delivery and reduced audit closure cycle time by 15%+.

PCI DSS SOC 1 SOC2 SSAE18 SOC 1 Risk Management Audit Management VAPT Coordination ServiceNow SharePoint Excel

Senior Executive – Operations & Compliance

Wipro Limited

Feb 2024 - Mar 2025 (1 year 1 month)

Managed PCI DSS and SSAE 18 SOC audit activities across 20+ accounts, including project planning, risk identification, and status reporting. Reduced project delivery challenges by 10%+ through better work allocation.

PCI DSS SOC 1 SOC2 SSAE18 SOC 1 Compliance Project Management Risk Management ServiceNow SharePoint

Account Manager / Implementation Project Manager

Wipro Limited

Nov 2019 - Jan 2024 (4 years 2 months)

Led end-to-end implementation of broadband and enterprise connectivity projects for major clients, improving SLA adherence and shortening delivery timelines. Supervised and mentored a team of implementation specialists.

Project Management Implementation SLA Management Team Leadership Customer Relationship Management

Subject Matter Expert

Oragma Ventures

Mar 2016 - Jun 2019 (3 years 3 months)

Provided product knowledge and process support for a UK-based insurance client process. Led a team generating qualified leads for UK insurance clients.

Insurance Process Support Team Leadership Lead Generation