Ted Wanjohi
@tedwanjohi
Technical support and software tester transitioning into wildlife and environmental advocacy.
What I'm looking for
I am a detail-oriented professional transitioning from technical support and software testing into wildlife and environmental advocacy. I combine technical precision with strong research, documentation, and communication skills to support evidence-based campaigns.
As a remote software tester, I conducted detailed research and QA documentation, identified issues, and proposed solutions while collaborating with global teams. In technical support roles I provided troubleshooting across Windows, macOS, and Linux and produced clear, user-friendly guides for diverse audiences.
My strengths include research and documentation, policy-related analysis, and advocacy-driven communication; I emphasize empathy, clarity, and persuasive outreach. I am committed to adaptability, integrity, and collaborative success in dynamic environments.
I am passionate about wildlife protection and environmental sustainability and eager to deepen my knowledge of wildlife policy and advocacy while contributing measurable impact through campaigns and research-driven initiatives.
Experience
Work history, roles, and key accomplishments
Software Tester
Testerwork.com
Nov 2025 - Present (4 months)
Conducted detailed research and QA documentation on software performance, producing clear test reports and identifying defects to improve product quality. Collaborated with distributed teams to propose solutions and ensure timely issue resolution.
IT Help Desk Technician
Freelance & Academic Projects
Jan 2023 - Present (3 years 2 months)
Provided technical troubleshooting across Windows, macOS, and Linux environments and produced user-friendly documentation to support diverse audiences. Strengthened customer communication and peer mentoring through empathetic, high-volume support.
Education
Degrees, certifications, and relevant coursework
Riara University
Bachelor of Business Information Technology, Business Information Technology
Pursuing a Bachelor of Business Information Technology with coursework in research methods, policy analysis, communication, and environmental systems.
Availability
Location
Authorized to work in
Job categories
Skills
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