Looking for a job

Kechel Oduor

@kecheloduor

I enjoy helping people and solving problems. I’m building my skills in customer support and looking for remote opportunities.

Kenya

Message

What I'm looking for

I’m seeking a remote entry-level role in customer support, content moderation, or virtual assistance—where I can contribute to user satisfaction and efficient service delivery using my communication, troubleshooting, and problem-solving skills.

I’m particularly interested in customer experience, support operations, and online services where I can help users while continuously improving service quality and efficiency. I’m also actively building my technical and digital skills, including computer science fundamentals through structured learning, to better understand the tools and systems behind modern customer platforms.

Experience

Work history, roles, and key accomplishments

Software Developer (Project)

Court Case Management System

Jan 2022 - Jan 2024 (2 years)

Developed a user-friendly web-based system to manage and track court cases, with intuitive interfaces to improve usability and accessibility. Implemented role-based access and organized case data to support accurate, easy retrieval.

Web Application Development UI UX Design Role Based Access Control Case Management Systems Collaboration

IT Support Intern

Kenya Forestry Research Institute

Assisted with network infrastructure configuration and deployment of routers, switches, and access points to support stable connectivity across KEFRI offices. Provided IT support by diagnosing hardware and connectivity issues, explaining solutions clearly to staff, and performing routine maintenance including system setup and cable management.

Network Infrastructure Network Monitoring Cable Management Maintenance

IT Support Intern

Kenya Forestry Research Institute (KEFRI)

Assisted the KEFRI IT team with network infrastructure configuration and deployment, monitored performance and security logs, and provided technical support to staff by diagnosing and resolving connectivity and hardware issues.

Network Infrastructure IT Support Troubleshooting Cable Management

Education

Degrees, certifications, and relevant coursework

Mount Kenya University

Diploma of Higher Education, Computer Science

2022 - 2024

Diploma of Higher Education in Computer Science, covering programming fundamentals, data structures, algorithms, operating systems, databases, and computer networks.