Open to opportunities

Tea Zagorac

@teazagorac

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Nursing aide and dental administrator seeking office administrator position.

Canada

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What I'm looking for

I am looking for an office administrator role in a supportive environment that values teamwork and patient care.

I am a dedicated nursing aide and dental administrator with a strong background in healthcare and patient relations. My experience includes working in multi-disciplinary teams, where I effectively communicated with medical and dental professionals to provide optimal care for patients with chronic and behavioral health needs. I have completed extensive practicums in both nursing and dental office administration, which have equipped me with the skills necessary to excel in an office administrator role.

Throughout my education, I have developed a solid foundation in oral-facial anatomy, clinical dentistry theory, and patient care. My practical experience at Summit Dental and Chinook Regional Hospital has honed my abilities in scheduling, billing, and insurance processes, as well as patient relations. I am bilingual in Croatian and English, allowing me to connect with a diverse range of individuals and enhance patient experiences.

My commitment to continuous learning is demonstrated through my certifications in Standard First Aid, WHMIS, and various dental software systems. I am eager to leverage my skills and experiences in a new office administrator position, where I can contribute to a positive work environment and support the healthcare team in delivering exceptional patient care.

Experience

Work history, roles, and key accomplishments

Dental Office Administrator

Summit Dental

Apr 2023 - May 2023 (1 month)

Worked as a Dental Office Administrator, handling patient relations, scheduling, billing, and insurance. Gained knowledge in oral-facial anatomy, clinical dentistry theory, and legal privacy regulations while utilizing dental software.

Dental Billing Software Scheduling Billing Insurance Oral Facial Anatomy Clinical Dentistry Theory

Front and Back of House Clerk

Sweet Rhapsody Bakery

Feb 2023 - Feb 2023 (0 months)

Operated POS systems, maintained inventory records, and ensured cleanliness of baking equipment. Contributed to an excellent customer experience through effective communication and service.

Customer Service Communication Baking Operations

Licensed Practical Nurse Student

Chinook Regional Hospital

Oct 2020 - Nov 2020 (1 month)

Provided around-the-clock care for patients in the Geriatric Unit. Collaborated with the healthcare team to evaluate patient progress and documented clinical notes.

Collaboration Communication

Emergency Medical Responder

University of Toronto Scarborough

Jan 2018 - May 2018 (4 months)

Part of a volunteer emergency medical response team providing first aid and emergency assistance on campus. Operated 24/7 while attending school.

Teamwork Communication

Front of House Server

Cineplex Cinemas Seton and VIP

Apr 2018 - Apr 2018 (0 months)

Established rapport with guests, took food and beverage orders, and ensured timely service. Managed billing and collected customer feedback while completing opening and closing duties.

Order Taking Billing Feedback Menu Knowledge Time Management