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Teat Isa

@teatisa

IT Operations Specialist at Tang Hong Group Co., Ltd., where I developed security policies across 11 retail sites and support IT operations across 13.

Cambodia

Message

At Tang Hong Group Co., Ltd., I developed and enforced IT security policies covering access control, endpoint protection, and audit log monitoring across 11 retail sites. I also manage IT operations across all 13 sites.

I manage cloud and on-premises servers, Microsoft 365, and the company’s SharePoint environment, coordinating with the Global IT Admin. I also administer web hosting, including domain management, SSL certificates, and website deployment.

At Camintel ISP, I provided technical support for internet and network issues and assisted with troubleshooting routers and diagnosing service problems. I’m completing a Bachelor of Management Information Systems at SETEC Institute, with graduation expected in December 2026.

Experience

Work history, roles, and key accomplishments

Current

IT Operations & Digital Marketing Specialist

Current

Tang Hong Group Co., Ltd.

Dec 2024 - Present (1 year 11 months)

Developed and enforced IT security policies, managed vendor governance, and administered cloud and on-premises servers across 11 retail sites. Managed SharePoint, web hosting, biometric systems, and day-to-day IT operations across all sites.

IT Security Access Control Vendor Management SLA Compliance Procurement SharePoint Microsoft 365 Cloud Computing On Premise servers Web Hosting ZKTECO Network Support Hardware Software

IT Technician

Camintel ISP

Jan 2023 - Dec 2024 (1 year 11 months)

Provided technical support and customer service for internet and network-related issues. Assisted with network troubleshooting, router support, and service issue diagnosis.

Technical Support Customer Service Network Troubleshooting Router Support

Education

Degrees, certifications, and relevant coursework

SETEC Institute

Bachelor of Management Information Systems, Management Information Systems

2023 -

Pursuing a Bachelor of Management Information Systems with a strong focus on IT infrastructure and systems management, including networking, Linux administration, database systems, and programming. Expected graduation in December 2026.