Taufik Iman Santosa

Managed air freight operations as part of Yossava Trans Logistics.

Assisted in directing operations for DP World Logistics Indonesia.

Managed sales activities on a temporary basis at PT Jupiter Logistics in Jakarta.

Managed air freight operations. Achieved Best Improving Agent 2024 from Turkish Airlines Cargo.

Provided freight analysis and customer advisory services as a main vendor for Patra Logistics (oil & gas supply chain).

Led the Airfreight and Customs Broker department, reporting to the country director.

Led the airfreight department, reporting to the general manager. Achieved Top 10 Etihad 2018 Cargo Agent and Top 10 Lion Air appointed forwarder.

Led the All Nippon Airlines cargo sales team and set up sales strategy to avoid zero uplifted.

Handled product PO processing, import-export supervision, and led the telesales team.

Processed non-Euro air export operations and was a member of the air import team in the Oil and Gas value-add division. Met company KPI standards for 'First Choice' program.

Handled British Airways Cargo reservation process, provided sales support, and prepared weekly reports for the regional office. Met 2 years continuous financial budget/target.

Processed cargo reservations through the airline system, met customer requirements, and provided inside office sales support.

Certificated as Customs Brokerage Expert (PPJK certification).

Graduated from Trisakti Management of Transport Academy majoring in Air Transport Management.