Looking for a job

達彦菊池

@tatsuhiko-kikuchi

Multilingual Ops Manager & Founder (16+ yrs exp). Expert in SEO/AEO, AI workflow automation, and leading cross-border teams of 80+ staff globally.

Japan

Message

What I'm looking for

I seek a remote-first role to leverage my 16+ years of leadership and operational expertise. I thrive in "founder’s mindset" environments—autonomous, data-driven, and tech-forward. I am passionate about bridging the gap between customer needs and business growth, specifically through AI-driven workflows and strategic SEO/AEO to maximize digital presence and scalability.

I am a versatile Operations Leader and Entrepreneur with a career defined by building and scaling businesses in international environments. For over a decade, I founded and managed an English language school in the Philippines, overseeing everything from multi-national recruitment to strategic digital marketing.

My expertise lies at the intersection of human-centric operations and modern technology. Most recently, I have focused on:

Digital Transformation & AI: Leveraging prompt engineering and custom AI tools to automate workflows and enhance service delivery.
Strategic Growth: Implementing advanced SEO/AEO strategies and managing data-driven marketing campaigns.
Large-scale Management: Leading teams of 80+ members across multiple locations, ensuring high performance in high-pressure B2C environments.

I am a native Japanese speaker and have worked in English-speaking business environments for 16 years. I am a self-starter who thrives in autonomous, remote settings but is also open to relocation (with visa support) if a physical presence is needed to scale the team.

Currently based in [Japan/Philippines], I am looking for a role where I can apply my "founder’s mindset" to solve complex operational challenges and drive growth for a global startup.

Experience

Work history, roles, and key accomplishments

Current

Founder & Managing Director

Current

B&D ENGLISH SCHOOL Inc.

Apr 2025 - Apr 2026 (1 year)

Led the successful reopening of the school in Aug 2024 via remote management while working full-time in Japan. Relocated to the Philippines in April 2025 to direct operations on-site. Implementing AI-driven workflows, including custom voice generation and advanced prompt engineering. Executing modern SEO/AEO strategies to drive growth and operational efficiency in the AI era.

Prompt Engineering SEO Strategy SEO Remote Management Business Transformation Operations & Strategy

Operations/Coordination Specialist

Staff Service Engineering

Jan 2024 - Mar 2025 (1 year 2 months)

Managed two IT projects via Staff Service:
1.Data Analysis: Optimized hyper-care data using Excel. Outperformed a team of 5 and was the only member offered a direct-hire position by the client.
2.Global Hub: Coordinated international complaints, bridging tech and legal teams. Used data to improve workflows and ensure swift resolution.

Operations Management Advanced Excel Conflict Resolution Data Analysis Intercultural Communication

Operations Supervisor

Altius Link, Inc.

Jun 2022 - Dec 2023 (1 year 6 months)

Promoted to Supervisor within just 3 months due to strong B2C negotiation and operational skills. Managed operations across two sites with a team of 80+ staff. Led team performance optimization and earned high praise from both the agency and the client for leadership and execution. Achieved three salary increases during my tenure, reflecting consistent contributions.

Operations Management Team Leadership Conflict Resolution B2C Support Performance Optimization Performance Reviews

Founder & General Manager

B&D ENGLISH SCHOOL Inc.

May 2014 - Mar 2020 (5 years 10 months)

Founded and managed an English school in the Philippines. Key achievements:
・Established the legal entity and operations from scratch.
・Built systems for diverse students from Japan, Korea, and Russia.
・Led 20+ Filipino staff, focusing on HR and team building.
・Directed curriculum development b

Business Strategy Business Strategy & Development International Operations Curriculum Development Strategic Marketing Talent Acquisition

Academic Tutor (English/Multi-sub)

Try Group Inc. (Individual Instruction Try)

Dec 2012 - Jan 2014 (1 year 1 month)

Gained essential teaching experience before founding my own language school. Provided personalized instruction to various students, from elementary to university entrance exam levels. Developed versatile communication and pedagogical skills by tailoring subjects to different age groups, building a solid foundation for future educational management.

Curriculum Development Educational Leadership Interpersonal Communication English Teaching Teaching

Store Manager / Assistant Manager

FamilyMart Co., Ltd.

Apr 2010 - Mar 2012 (1 year 11 months)

Managed operations for three company-owned FamilyMart stores as a Store Manager and Assistant Manager. Gained hands-on expertise in P&L management, personnel training, and leadership. Completed internal professional training in accounting and area management strategies for future supervisors, bridging the gap between field operations and business analysis.

Store Management Operations Management Team Leadership Inventory Management Financial Analysis Personnel Management Strategic Planning