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Tarun Tiwari

@taruntiwari1

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Senior SDET at ServiceNow who raised automation coverage from 45% to 85% and applies AI to test automation.

India

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At ServiceNow, I own end-to-end quality engineering across web UI, workflows, REST APIs, integrations, regression, and release validation. I enhanced Playwright, Selenium, and Java/JavaScript automation frameworks, increasing automation coverage from 45% to 85%.

I improved regression efficiency by 50% through suite optimization, flaky-test reduction, parallel execution, and stable DB operations. I also implemented a DB dump mechanism that reduced nightly execution time by 52%.

At Adidas, I owned quality engineering for Salesforce Marketing Cloud applications supporting customer journeys and campaigns. I led QA for the DCE-to-ECS migration, validating data integrity and workflows and achieving a zero-blocker go-live.

Earlier, at GlobalLogic, I developed API automation with Java and REST Assured, increasing API automation coverage by 60%. At FranConnect India Software Pvt Ltd, I supported a legacy-to-SaaS migration and maintained Selenium automation, reducing manual effort by 30%.

Experience

Work history, roles, and key accomplishments

Current

Senior SDET

Current

ServiceNow

Nov 2023 - Present (2 years 11 months)

Own end-to-end Quality Engineering across Web UI, workflows, REST APIs, integrations, regression, and release validation. Designed and enhanced automation frameworks, increasing coverage from 45% to 85% and improving regression efficiency by 50%.

Playwright Selenium Java JavaScript REST API Testing CI CD Generative AI Claude Code Devin Prompt Engineering Test Strategy Regression Testing Root Cause Analysis Performance Validation

Software development in Test

adidas

Jan 2021 - Oct 2023 (2 years 9 months)

Developed and maintained Selenium automation using Java, Cucumber BDD, and Serenity, automating critical functionality and regression scenarios.
Executed functional, regression, integration, automation, and UAT testing across releases and migration initiatives.

Senior Test Engineer

GlobalLogic

Jun 2019 - Jan 2021 (1 year 7 months)

Performed REST API testing and backend validation, covering request/response flows, error handling, and data consistency. Developed API automation using Java, REST Assured, and Cucumber BDD, increasing coverage by 60% and reducing manual smoke-testing effort by 70%.

Rest Assured Java Cucumber BDD Serenity Postman Grafana API Testing Automation Root Cause Analysis

Quality Analyst

FranConnect India Software Pvt Ltd

May 2016 - May 2019 (3 years)

Performed end-to-end functional, regression, smoke, sanity, and release testing across SaaS product modules. Led QA for a major legacy-to-SaaS migration, validating 5K+ records and achieving zero UAT blockers.