At ECFY Consultancy India Pvt. Ltd., deputed to VICAT Cement, I process and archive invoices and operational records, and coordinate with internal teams and logistics providers to resolve document discrepancies.
I maintain tracking sheets for pending invoices and GRN documents and follow SOPs to support data integrity and audit compliance. For my Digital Banking & Customer Satisfaction project at Pillai HOC College of Arts, Science & Commerce, I analyzed survey data in MS Excel and developed operational and customer service recommendations.

