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Symphony User

@symphonyuser

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Experienced Pharmacy Technician dedicated to exceptional customer service.

United States

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What I'm looking for

I am looking for a role that values customer service and teamwork, where I can continue to grow and contribute to patient care.

I am a highly motivated Pharmacy Technician with over 24 years of experience in various settings including retail, hospital, and home infusion. My career has been defined by my commitment to providing superior customer service, ensuring that each patient receives the care and attention they deserve. I excel in multitasking and problem-solving, which allows me to maintain a positive and organized work environment.

Throughout my career, I have developed strong communication skills and a keen attention to detail. I have worked in various roles, from compounding and delivering medications to managing patient inventories and processing insurance claims. My experience at Providence Hospital and CVS Pharmacy has equipped me with the knowledge and skills necessary to thrive in fast-paced environments while maintaining a focus on patient satisfaction.

Experience

Work history, roles, and key accomplishments

State Certified Pharmacy Tech/PST-Pharmacy Support Technician

Palmetto Infusion Services

Aug 2020 - Jul 2023 (2 years 11 months)

Obtained renewals and other documents from providers to maintain uninterrupted care for patients. Entered referrals, renewals and changes to current orders into the patient's charts for the pharmacists to verify. Obtained order clarification & corrections needed from providers to proceed with processing the patient's orders in a timely manner.

State Certified Pharmacy Tech/ Senior Customer Service Specialist

Coram/CVS Specialty Infusion Pharmacy

Dec 2008 - Aug 2020 (11 years 8 months)

Entered prescriber orders into the computer for dispensing and shipment. Processed claims to third party insurance companies electronically and troubleshoot any denials. Created and maintained a calendar of patients for medication deliveries.

State Certified Pharmacy Technician

Providence Hospital (DT Campus)

Aug 2006 - Dec 2008 (2 years 4 months)

Compounded and delivered IV & PO medications to patient floors for administration. Maintained medication inventory in automated dispensing machines. Packaged and compounded single dose medications for patient use and dispensed requested medications.

IV Compounding PO Medication Delivery