Sylvia Maina

Prepared and reviewed financial statements, performed reconciliations, and supported audit fieldwork. Reviewed transactions in QuickBooks Online and communicated with clients to resolve accounting queries.

Processed customer billing and payments, reconciled revenue accounts, and prepared revenue reports. Responded to customer queries regarding billing and account information.

Managed digital workflows including contact segmentation and email scheduling, monitored campaign data, and researched leads. Worked independently in a remote environment.

Reviewed and edited transcripts with high accuracy and confidentiality, managing high-volume information and meeting strict deadlines.

Maintained financial records, processed invoices and payments, and assisted with financial reporting. Supported administrative coordination and scheduling activities.

Maintained financial records, supported accounts payable and receivable, and monitored production costs for cost-efficiency analysis.

Coordinated customer orders, responded to inquiries, and maintained accurate records while managing multiple requests and transactions.

Prepared and filed individual and small-business tax returns in accordance with KRA requirements, reconciled bank statements and ledgers, and assisted clients with tax obligations.

Completed a Virtual Assistant Course at ALX Africa from September to October 2025.

Pursued a Bachelor of Commerce degree from Kenya College of Accountancy University from 2021 to 2024.

Completed a Diploma in Tax Administration from Kenya School of Revenue Administration from 2019 to 2021.

Earned the Kenya Certificate of Secondary Education from Gatanga Girls High School from 2015 to 2018.