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SU@swatikaupendaran
Senior Experience Designer specializing in user-centric digital solutions.
United StatesI am a Senior Experience Designer with a strong background in enterprise and B2B mobile and web applications. My expertise lies in collaborating with engineers, product managers, and researchers to transform user requirements into strategic, high-impact designs that align with business objectives. I am passionate about problem-solving through data-driven design, delivering intuitive digital solutions that enhance customer engagement.
Throughout my career, I have led UX/UI design for various enterprise-level projects, focusing on data visualization and user-centric workflows. My experience includes developing design systems, conducting user research, and creating interactive prototypes that improve usability and drive conversion rates. I take pride in my ability to refine customer experiences through HCI principles, prototyping, and usability testing, ensuring that the final product meets both user needs and business goals.
In my recent role as an Independent UX Designer, I have been building an influencer marketplace that connects brands with micro-influencers, enhancing engagement and driving sales. My previous positions at HCLTech and other organizations have equipped me with the skills to lead design initiatives that significantly improve user workflows and decision-making efficiency. I am committed to continuous learning and development, always seeking new challenges that allow me to grow as a designer.
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Work history, roles, and key accomplishments
Influenscore
Jan 2024 - Present (1 year 10 months)
Conducted user research to define requirements, shaping the strategic direction of the platform. Designed interactive prototypes and user flows to enhance customer engagement and conversion rates.
The San Francisco School
Jan 2021 - Present (4 years 10 months)
Streamlined the registration flow and improved marketing strategies, leading to a 23% increase in summer camp sign-ups. Conducted user research and UX Audit, gathering feedback to improve the application process.
HCLTech
Jan 2021 - Present (4 years 10 months)
Led UX/UI design for enterprise-level dashboards and B2B applications, focusing on data visualization and user-centric workflows. Developed design systems and conducted extensive user research to optimize usability for various clients.
PRIDEnet byStanford
Jan 2021 - Present (4 years 10 months)
Led the strategic redesign of PRIDEnet's website, improving brand visibility and volunteer engagement. Conducted qualitative user research and problem analysis to inform UX decisions, gathering feedback to refine user flows, increasing volunteer participation by 120+ within two months.
Interspace Inc.
Jan 2013 - Present (12 years 10 months)
Led an 8-member team that focused on developing strategic service design and innovative customer-focused retail experiences. Improved customer engagement by 20% through problem-solving and user-centered design.
RSP Design Consultants
Jan 2011 - Present (14 years 10 months)
Designed interactive workspaces for Cisco, Intuit, Infosys, and Target, fostering collaborative environments. Enhanced teamwork and communication by 33% at Cisco Systems through strategic design of interactive spaces.
Degrees, certifications, and relevant coursework
CAMaster of Design, Human-Computer Interaction
Completed a Master of Design in Human-Computer Interaction. Focused on advanced principles and practices in HCI.
EEMaster of Design, Branding and Retail Experience Design
Obtained a Master of Design in Branding and Retail Experience Design. Gained expertise in creating compelling brand experiences and retail environments.
MCBachelor of Science, Visual Communication
Earned a Bachelor of Science in Visual Communication. Developed foundational skills in visual design and communication principles.
Software and tools used professionally
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