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swatika upendaran

@swatikaupendaran

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Senior Experience Designer specializing in user-centric digital solutions.

United States

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What I'm looking for

I am looking for a role that fosters creativity and collaboration, where I can leverage my design skills to create impactful user experiences while contributing to a dynamic team.

I am a Senior Experience Designer with a strong background in enterprise and B2B mobile and web applications. My expertise lies in collaborating with engineers, product managers, and researchers to transform user requirements into strategic, high-impact designs that align with business objectives. I am passionate about problem-solving through data-driven design, delivering intuitive digital solutions that enhance customer engagement.

Throughout my career, I have led UX/UI design for various enterprise-level projects, focusing on data visualization and user-centric workflows. My experience includes developing design systems, conducting user research, and creating interactive prototypes that improve usability and drive conversion rates. I take pride in my ability to refine customer experiences through HCI principles, prototyping, and usability testing, ensuring that the final product meets both user needs and business goals.

In my recent role as an Independent UX Designer, I have been building an influencer marketplace that connects brands with micro-influencers, enhancing engagement and driving sales. My previous positions at HCLTech and other organizations have equipped me with the skills to lead design initiatives that significantly improve user workflows and decision-making efficiency. I am committed to continuous learning and development, always seeking new challenges that allow me to grow as a designer.

Experience

Work history, roles, and key accomplishments

Current

Independent UX Designer

Current

Influenscore

Jan 2024 - Present (1 year 9 months)

Conducted user research to define requirements, shaping the strategic direction of the platform. Designed interactive prototypes and user flows to enhance customer engagement and conversion rates.

User Research Prototyping User Flows User Feedback Customer Engagement

User Experience Designer

The San Francisco School

Jan 2021 - Present (4 years 9 months)

Streamlined the registration flow and improved marketing strategies, leading to a 23% increase in summer camp sign-ups. Conducted user research and UX Audit, gathering feedback to improve the application process.

Marketing Strategies User Research

Senior Product Designer, Fintech & Healthcare

HCLTech

Jan 2021 - Present (4 years 9 months)

Led UX/UI design for enterprise-level dashboards and B2B applications, focusing on data visualization and user-centric workflows. Developed design systems and conducted extensive user research to optimize usability for various clients.

UX UI Design Data Visualization User Research Design Systems

Product Designer Website Engagement

PRIDEnet byStanford

Jan 2021 - Present (4 years 9 months)

Led the strategic redesign of PRIDEnet's website, improving brand visibility and volunteer engagement. Conducted qualitative user research and problem analysis to inform UX decisions, gathering feedback to refine user flows, increasing volunteer participation by 120+ within two months.

User Research User Flows

Lead Designer/Project Manager

Interspace Inc.

Jan 2013 - Present (12 years 9 months)

Led an 8-member team that focused on developing strategic service design and innovative customer-focused retail experiences. Improved customer engagement by 20% through problem-solving and user-centered design.

Service Design Experience Design Team Leadership Customer Engagement User Centered Design

Experience Designer

RSP Design Consultants

Jan 2011 - Present (14 years 9 months)

Designed interactive workspaces for Cisco, Intuit, Infosys, and Target, fostering collaborative environments. Enhanced teamwork and communication by 33% at Cisco Systems through strategic design of interactive spaces.

Collaboration Spaces Communication

Education

Degrees, certifications, and relevant coursework

California College of the Arts

Master of Design, Human-Computer Interaction

Completed a Master of Design in Human-Computer Interaction. Focused on advanced principles and practices in HCI.

Elisava School of Design and Engineering

Master of Design, Branding and Retail Experience Design

Obtained a Master of Design in Branding and Retail Experience Design. Gained expertise in creating compelling brand experiences and retail environments.