SUVAJIT MITRA

At Telstra, I served as Chief Architect for the B2B/Enterprise vertical, defining a multi-year roadmap to modernize legacy monoliths into cloud-native microservices. I led secure API-first integration between Salesforce, core billing engines, and SAP ERP, accelerating revenue recognition by 30% while supporting zero-leakage reconciliation.

I also aligned workforce management with OSS provisioning through an Apache Kafka event-driven backbone, reducing manual operational touchpoints by 40% and raising dispatch SLA compliance to 99.5%.

At Detecon International, I directed a national Network & IT Consolidation program for UNN in Brunei, bringing three operators onto a shared-service, multi-tenant platform. I designed RAFM controls, SAP General Ledger interfaces, DR/BCP strategies, and vendor governance frameworks supporting audit compliance, 99.99% availability, and improved delivery predictability.

Across Ericsson, Tech Mahindra, and Ooredoo, I've delivered telecom BSS/OSS transformations, greenfield launches, and high-integrity subscriber migrations. I bring 20 years of enterprise architecture leadership and continue exploring Agentic AI, autonomous network frameworks, HITL data operations, and evaluation governance.