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Susie CSC
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Susie C

@susiec

Licensed Vocational Nurse delivering safe, compassionate care and coordinated patient services with strong Epic skills.

United States
Message

What I'm looking for

I’m looking for a compassionate nursing role where I can coordinate safe, patient-centered care—handling intake, referrals, and accurate documentation in Epic, while working in a collaborative team that values quality, timely communication, and patient satisfaction.

I’m an empathetic, dedicated Licensed Vocational Nurse with 1 5 years of experience who maintains composure during stressful situations. I provide safe, compassionate, therapeutic, and competent nursing care with strong communication, attention to detail, and adaptability.

In my current role as a Licensed Vocational Nurse, Lead LVN Case Manager at Angel Care Hospice and Palliative, I coordinate patient intake, ensure orders are received and processed timely, and support multiple care aspects. I participate in hospice IDT meetings and maintain accurate patient care records while providing caring interactions that promote patient/family satisfaction.

Previously, at City of Hope, I worked in Patient Referral Services using Epic and Salesforce to complete clinical intake and ensure patients were scheduled with the correct provider and service line. I also bring telehealth and EMR experience from earlier clinic work, including training staff and providers, supporting a transition from Allscripts to Epic, completing digital retinal images/exams, administering injections and treatments per provider orders, and documenting vitals and patient history in the EMR.

Experience

Work history, roles, and key accomplishments

AP
Current

Lead LVN Case Manager

Angel Care Hospice and Palliative

May 2024 - Present (2 years 2 months)

Coordinated hospice patient intake and care plan implementation, including communication with the hospice team and participation in IDT meetings. Maintained accurate clinical records and supported patient/family satisfaction through compassionate nursing care.

PG

Lead Licensed Vocational Nurse

Providence, St Joseph Heritage Medical Group

Mar 2022 - Aug 2022 (5 months)

Assisted with patient care under the scope of practice outlined by the California Board of Vocational Nursing. Prepared staff assignments and MD coverage schedules, trained staff, supported specialist procedures, and audited quality measures at the time of visit.

Education

Degrees, certifications, and relevant coursework

American Heart Association logoAA

American Heart Association

BCLS Healthcare Provider Certification, Basic Cardiac Life Support (BCLS)

2011 -

Certified as a BCLS (Basic Cardiac Life Support) Healthcare Provider, with validity marked as current.

Stanbridge College logoSC

Stanbridge College

Certification, Intravenous Therapy and Phlebotomy

2011 -

Earned a certification in Intravenous Therapy and Phlebotomy in September 2011.

Stanbridge College logoSC

Stanbridge College

Certification, Tracheostomy Care and Oxygen Delivery Devices

2011 -

Completed training/certification in Tracheostomy Care and Oxygen Delivery Devices in May 2011.

Stanbridge University logoSU

Stanbridge University

Licensed Vocational Nurse, Licensed Vocational Nursing

2010 - 2011

Completed a Licensed Vocational Nurse program at Stanbridge University from June 2010 to June 2011.

Tech stack

Software and tools used professionally

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