At Infosys Limited, I administer Windows servers and Active Directory, handling upgrades, patching, domain controllers, and DNS and DHCP configuration. I also maintain Active Directory backups and restore objects, groups, and policies using Semperis.
I administer VMware environments, provision and maintain virtual machines, and migrate VMs between vCenters using vMotion. I resolve incidents through ServiceNow and Remedy, and have resolved over 500 user incidents and contributed to more than 10 high-priority problem tickets.
