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Sushmita Bista

@sushmitabista

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Salesforce developer specializing in Marketing Cloud, Sales Cloud, Apex, and LWC.

India

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What I'm looking for

I seek a technical role where I can lead Salesforce implementations, modernize legacy systems, mentor teams, and drive automation and platform-scale improvements within an Agile, customer-focused organization.

I am a Salesforce Developer with 5+ years of experience delivering end-to-end enterprise solutions across Marketing-to-Sales (M2S), CPQ, and CRM domains, focused on automation, clean architecture, and platform optimization.

I led major initiatives such as the PromoCode redesign to enable business self-service, ServiceMax product creation, Kepware Deal Registration, and modernization of legacy Visualforce pages into Lightning Web Components while optimizing Apex and metadata.

I actively contribute in Agile and SAFe ceremonies, mentor junior developers, run enablement sessions, and drive technical excellence through refactoring, metadata cleanup, and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Current

Business Systems Specialist

Current

PTC

Apr 2024 - Present (1 year 6 months)

Led redesign of PromoCode functionality to enable business self-service and reduce IT reliance; spearheaded Apex refactoring, metadata cleanup, and platform optimization across CPQ and M2S projects.

Apex Lightning Web Components Flow CPQ Salesforce Administration Metadata Visualforce Agile)SAFe Agile

Business System Analyst

PTC

Apr 2022 - Apr 2024 (2 years)

Expanded technical ownership for PromoCode redesign and Codebeamer integrations; integrated InRule with Salesforce and delivered LWC/Apex features like Deal Score and DSR while coordinating QA/UAT and KTs.

Salesforce InRule LWC Apex CPQ Agile)Agile

Associate Business System Analyst

PTC

Aug 2020 - Apr 2022 (1 year 8 months)

Owned enhancements to Lead Conversion, CPQ, and Quote Management; converted Visualforce to LWC for Channel Contract Request POC and supported platform health via legacy code cleanup.

LWC Apex CPQ Lead Conversion Agile)Mentoring Agile

Internship Trainee

PTC

Jul 2019 - Aug 2020 (1 year 1 month)

Built Lightning Components (Aura, LWC) and automated Marketing-to-Sales processes using Flow, Apex, and validation rules while collaborating with cross-functional teams in Agile cycles.