Open to opportunities

Sushmita Bista

@sushmitabista

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Salesforce developer specializing in Marketing Cloud, Sales Cloud, Apex, and LWC.

India

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What I'm looking for

I seek a technical role where I can lead Salesforce implementations, modernize legacy systems, mentor teams, and drive automation and platform-scale improvements within an Agile, customer-focused organization.

I am a Salesforce Developer with 5+ years of experience delivering end-to-end enterprise solutions across Marketing-to-Sales (M2S), CPQ, and CRM domains, focused on automation, clean architecture, and platform optimization.

I led major initiatives such as the PromoCode redesign to enable business self-service, ServiceMax product creation, Kepware Deal Registration, and modernization of legacy Visualforce pages into Lightning Web Components while optimizing Apex and metadata.

I actively contribute in Agile and SAFe ceremonies, mentor junior developers, run enablement sessions, and drive technical excellence through refactoring, metadata cleanup, and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Current

Business Systems Specialist

Current

PTC

Apr 2024 - Present (1 year 6 months)

Led redesign of PromoCode functionality to enable business self-service and reduce IT reliance; spearheaded Apex refactoring, metadata cleanup, and platform optimization across CPQ and M2S projects.

Apex Lightning Web Components Flow CPQ Salesforce Administration Metadata Visualforce Agile)SAFe

Business System Analyst

PTC

Apr 2022 - Apr 2024 (2 years)

Expanded technical ownership for PromoCode redesign and Codebeamer integrations; integrated InRule with Salesforce and delivered LWC/Apex features like Deal Score and DSR while coordinating QA/UAT and KTs.

Salesforce InRule LWC Apex CPQ Agile)

Associate Business System Analyst

PTC

Aug 2020 - Apr 2022 (1 year 8 months)

Owned enhancements to Lead Conversion, CPQ, and Quote Management; converted Visualforce to LWC for Channel Contract Request POC and supported platform health via legacy code cleanup.

LWC Apex CPQ Lead Conversion Agile)Mentoring

Internship Trainee

PTC

Jul 2019 - Aug 2020 (1 year 1 month)

Built Lightning Components (Aura, LWC) and automated Marketing-to-Sales processes using Flow, Apex, and validation rules while collaborating with cross-functional teams in Agile cycles.