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Sushmita Bista

@sushmitabista

Salesforce developer specializing in Marketing Cloud, Sales Cloud, Apex, and LWC.

India
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What I'm looking for

I seek a technical role where I can lead Salesforce implementations, modernize legacy systems, mentor teams, and drive automation and platform-scale improvements within an Agile, customer-focused organization.

I am a Salesforce Developer with 5+ years of experience delivering end-to-end enterprise solutions across Marketing-to-Sales (M2S), CPQ, and CRM domains, focused on automation, clean architecture, and platform optimization.

I led major initiatives such as the PromoCode redesign to enable business self-service, ServiceMax product creation, Kepware Deal Registration, and modernization of legacy Visualforce pages into Lightning Web Components while optimizing Apex and metadata.

I actively contribute in Agile and SAFe ceremonies, mentor junior developers, run enablement sessions, and drive technical excellence through refactoring, metadata cleanup, and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

PT

Business System Analyst

PTC

Apr 2022 - Apr 2024 (2 years)

Expanded technical ownership for PromoCode redesign and Codebeamer integrations; integrated InRule with Salesforce and delivered LWC/Apex features like Deal Score and DSR while coordinating QA/UAT and KTs.

PT

Associate Business System Analyst

PTC

Aug 2020 - Apr 2022 (1 year 8 months)

Owned enhancements to Lead Conversion, CPQ, and Quote Management; converted Visualforce to LWC for Channel Contract Request POC and supported platform health via legacy code cleanup.

Education

Degrees, certifications, and relevant coursework

MM

MIT School of Management

Master of Computer Applications, Computer Engineering

2017 - 2019

Completed a Master of Computer Applications with a focus on Computer Engineering from 2017 to 2019.

MP

Modern Education Society's Ness Wadia College of Commerce, Pune

Bachelor's degree, Computer Programming

Completed a Bachelor's degree focused on Computer Programming.

Tech stack

Software and tools used professionally

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Sushmita Bista - Business Systems Specialist - PTC | Himalayas