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Susannah AkandeSA
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Susannah Akande

@susannahakande

Cyber Threat Analyst at iMerit Technology who evaluated cybersecurity LLM responses against MITRE ATT&CK.

Nigeria
Message

At iMerit Technology, I graded AI-generated cybersecurity answers for accuracy, relevance, and safety. I checked model reasoning against MITRE ATT&CK and recorded comparative feedback used to improve model performance.

At TELUS Digital Ireland, supporting Stripe, I investigated authentication and access incidents using Splunk, identified brute-force and anomalous activity, and escalated security events under NIST 800-61 procedures. I also diagnosed OAuth 2.0 token and permission-scope failures and documented investigations.

I hold an MSc in Cybersecurity from Munster Technological University and am an AWS Certified Solutions Architect – Associate. My projects include Azure security labs and a secure ML model deployment pipeline, and I’ve published writing on AI governance.

Experience

Work history, roles, and key accomplishments

TI

SaaS Support Engineer II – Enterprise (Priority Operations)

TELUS Digital Ireland

Dec 2023 - Aug 2025 (1 year 8 months)

Served as third-line escalation point for authentication and authorization incidents on Stripe's payments platform, investigating via Splunk and escalating security events under NIST 800-61. Diagnosed OAuth 2.0 token and permission-scope failures and mentored colleagues on complex identity cases.

CS

Client Service Advisor (Part-time)

Complete Outsource Solutions

Dec 2022 - Jul 2023 (7 months)

Handled high-volume inbound client queries alongside full-time MSc study, prioritizing and escalating competing requests under time pressure.

CH

Technical Sales & Operations Associate

Clarion Phone House

Jan 2021 - Aug 2022 (1 year 7 months)

Administered Google Workspace for ~60 staff, including account provisioning, SAML-based SSO, and MFA rollout. Ran the full sales cycle and maintained accurate sales, inventory, and financial records.

OL

Operations / Digital Transformation Manager (NYSC)

Olis Investment Limited

Dec 2019 - Nov 2020 (11 months)

Moved the company from paper-based to digital record-keeping, validating and centralizing historical business data.

Education

Degrees, certifications, and relevant coursework

Munster Technological University logoMU

Munster Technological University

Master of Science, Cybersecurity

2022 - 2023

MSc in Cybersecurity with a dissertation on the effect of training video length on security knowledge retention using a two-cohort experimental design.

Afe Babalola University logoAU

Afe Babalola University

Bachelor of Engineering, Computer Engineering

2014 - 2019

Grade: Second Class Honours (Upper)

B.Eng. in Computer Engineering with Second Class Honours (Upper).

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