Susan McMullan
@susanmcmullan
EMDR-trained counsellor and psychotherapist specialising in complex trauma, risk assessment, and safeguarding.
United KingdomWhat I'm looking for
I am an EMDR-trained, accredited counsellor and psychotherapist with over 12 years' experience supporting individuals through complex trauma, crisis intervention, and safeguarding across private practice, public sector, and Employee Assistance Programs.
I deliver trauma-focused therapy, structured assessments, risk evaluations, and personalised treatment plans, and I have practical experience in multi-agency collaboration, suicide prevention, and clinical governance. I consistently apply evidence-based interventions while maintaining GDPR compliance and high ethical standards.
I am committed to promoting equality, diversity, and inclusion, contributing to service development and quality improvement, and helping clients build resilience and achieve meaningful personal growth.
Experience
Work history, roles, and key accomplishments
Counsellor & Psychotherapist
Private Practice
Oct 2021 - Present (4 years 4 months)
Deliver trauma-focused counselling and EMDR therapy to clients with complex mental health challenges, conducting structured assessments, risk evaluations, and personalised treatment plans while maintaining safeguarding and GDPR compliance.
EAP Case Manager
Spectrum.Life
Feb 2022 - May 2023 (1 year 3 months)
Conducted mental health screenings, risk assessments, and brief therapeutic interventions for employees, collaborated with multi-agency partners on high-risk cases, and contributed to service development and quality improvement.
NSHelpline Practitioner
NSPCC
Oct 2018 - Feb 2022 (3 years 4 months)
Performed safeguarding risk assessments and responded to high-risk situations for children and vulnerable adults, de-escalated suicidal callers, and coordinated interventions with crisis response teams and law enforcement.
Social Worker Assistant
NHSCT
Sep 2014 - Oct 2018 (4 years 1 month)
Managed low-level child protection cases, assisted with risk management and assessment planning, and liaised with multi-agency teams to ensure safety for at-risk children and families.
Office Manager
B&Q Plc
Jun 1998 - Feb 2013 (14 years 8 months)
Managed administrative operations across multiple stores, coordinated staff schedules and workflow, and oversaw customer installations while maintaining high service standards.
Education
Degrees, certifications, and relevant coursework
OUOpen University
Bachelor of Science (Honours) Open Degree, Approaches to Mental Health & Counselling; Forensic Psychology
2022 -
BSc Honours Open Degree focusing on approaches to mental health, counselling, and forensic psychology; studies started in October 2022 and are ongoing.
UUUlster University
Certificate of Higher Education, Counselling Skills
2013 - 2013
Completed a Certificate of Higher Education in Counselling Skills at Ulster University in September 2013.
Availability
Location
United KingdomAuthorized to work in
Job categories
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