At Wejoy Phonfix Private Limited, I managed 150+ client requests and deliverables, tracking SLAs, milestones, priorities, and documentation. I also led a 6-member team in allocating tasks and monitoring milestones to support on-time project completion.
I analyzed feedback from 500+ customers and investigated 30+ operational issues through root cause analysis. I built Excel models and Power BI dashboards to improve reporting visibility and decision-making efficiency.
At Hot Stuffs Private Limited, I managed 200+ inventory SKUs in Odoo ERP and coordinated with vendors to validate inventory documentation. I also built Excel forecasting models for 150 SKUs to support capacity planning and project scheduling.
At Beautiful Tomorrow Foundation, I coordinated logistics, schedules, and material distribution for educational sessions, and directed task allocation for volunteers. My training includes Agile Scrum, Lean Six Sigma, and project management.
