At Microsoft Defender for Office 365, I own the architecture, scalability, and stability of the Training Orchestrator, an event-driven platform for phishing simulations. I automated Go-Local deployments with an AI-powered MOBR pipeline, reducing manual effort by 75%.
I also redesigned a customer-facing dashboard, cutting load time by 90%, and improved reliability by reducing bulk-processing failures by 95%. On-call, I handled Sev1 customer escalations end to end.
At Microsoft Intune, I migrated configuration-profile workloads to a Microsoft-managed platform and designed the Grouping and Targeting pipeline for Windows devices. I also built Textyfi, a service-oriented web application with four text-processing services exposed through REST APIs.

