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SUGANYA KUMAR

@suganyakumar

Programme Test Manager at Boots coordinating 35+ concurrent QA initiatives across infrastructure, supply chain and global brands platforms.

United Kingdom
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At Boots, I’ve managed and coordinated 35+ concurrent QA and testing initiatives across infrastructure, supply chain and global brands platforms. I own programme planning and lead test strategy, governance and delivery assurance across multiple workstreams.

I coordinate internal and third-party teams, manage RAID activities and provide governance reporting on progress, risks, quality and release readiness. My work has included Azure migration testing, operational acceptance testing and vendor transitions.

I’ve also introduced GenAI and Copilot into project and test delivery, including readiness work, status reporting, test design and log analysis. Across earlier roles at Travis Perkins, Clydesdale Bank, Barclays Bank and other organisations, I supported project coordination and QA delivery in banking, insurance, healthcare and retail.

Experience

Work history, roles, and key accomplishments

CB

Project Coordinator

Clydesdale Bank

Dec 2013 - Dec 2014 (1 year)

Supported project delivery across loans, complaints and CMS web change projects, including estimation, schedules, cross-functional team engagement, delivery checkpoints, RAID, progress updates, stakeholder communications and escalation of delivery risks.

Barclays Bank logoBB

QA Lead

Barclays Bank

May 2013 - Dec 2013 (7 months)

Supported cross-team delivery coordination for payments and ATM testing, aligning test milestones, defects and dependencies with project delivery priorities. Provided structured status and risk information to support project governance and release-readiness decisions.

Dun & Bradstreet logoDB

QA Lead

Sep 2010 - Oct 2012 (2 years 1 month)

Supported multi-system delivery planning by coordinating test scope, execution schedules and cross-system dependencies. Supported delivery visibility through issue tracking, progress reporting and coordination with technical stakeholders.

LL

QA Lead

Lloyds

Apr 2009 - May 2010 (1 year 1 month)

Coordinated mainframe backend QA activities and supported milestone, defect and release-readiness tracking. Communicated progress, risks and outstanding actions to delivery stakeholders.

HS

Project Manager

Health Plan Services

Jan 2005 - Dec 2009 (4 years 11 months)

Managed mainframe/web change projects and QA delivery.

HI

Project Manager

Hartford Insurance

Jan 2005 - Dec 2009 (4 years 11 months)

Managed mainframe/web change projects and QA delivery.

Education

Degrees, certifications, and relevant coursework

NM

National Institute of Business Management

MBA, Project Management

MBA in Project Management from the National Institute of Business Management, India, completed in 2014.

UM

University of Madras

Bachelor of Science, Computer Science

B.Sc. in Computer Science from the University of Madras, India, completed in 2005.

Tech stack

Software and tools used professionally

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