Stephen-Lee Baynes

Managing client relationships and business development for commercial real estate transactions, coordinating between buyers, sellers, attorneys, valuators, and financial institutions. Resolving client concerns and documentation issues while maintaining accurate records and delivering high-touch customer service.

Oversaw end-to-end warehousing and inventory operations, leading a strategic overhaul using Lean methodologies to increase efficiency. Orchestrated the upgrade of Warehouse Management Systems and created SOPs, work instructions, and internal policies.

Provided professional consultancy services on supply chain and operations best practices, conducting analysis to identify inefficiencies. Prepared SOPs using SIPOC methodology and ensured compliance with OSHA regulations.

Managed warehouse and distribution processes, implementing automated tools for inventory management and process control. Achieved a 54% reduction in variances and an 8.3% reduction in delivery time, leading to a 9.2% increase in OTIF.

Orchestrated cycle counts and coordinated inventory processes across multiple units, applying business process modeling techniques. Contributed to supply chain optimization and managed annual stock count reconciliation.

Planned and forecasted demand schedules for engineering stores, leveraging process mapping and inventory control strategies. Managed vendor relationships, stock levels, and the timely processing of requisitions.

Reviewed and amended work instructions and SOPs, conducted detailed process mapping for key operations, and prepared the Raw Material Department for ISO audits. Managed remedial works and the relocation of the raw materials department.

Established operational procedures for material verification and inventory, coordinated receipt and inspection of raw materials, and managed timely unloading to minimize demurrage. Completed ERP transactions and maintained SOPs in compliance with safety standards.

Operated machines within the sorting line area, ensuring safety standards and supporting management with set-ups, changeovers, and clean-ups. Performed preventative and troubleshooting maintenance on machinery.

Pursuing a Doctor of Philosophy (PhD) in ICT with a focus on Supply Chain Management.

Completed a Master of Business Administration with a focus on Logistics and Supply Chain Management.