SV

Open to opportunities

Stephanie Villafane

@stephanievillafane

Compassionate Patient Care Technician focused on accuracy, strong communication, and continuous learning.

What I'm looking for

I seek a supportive healthcare or service role where I can apply patient-care and customer-service skills, continue learning clinical procedures, work in a collaborative, organized environment, and grow professionally.

I am a Patient Care Technician with hands-on experience maintaining dialysis machines, monitoring patients, and providing emotional support in clinical settings.

I have worked across customer-focused and operational roles—from cashier and food service to warehouse picking and packing—developing strong communication, accuracy, and organization skills.

I am eager and willing to learn new skills and new jobs, dedicated to accomplishing set goals, and maintaining a well-organized environment. I work independently or collaboratively and seek every opportunity to expand my knowledge.

My core strengths include active listening, multitasking, medical terminology, and problem-solving, which I apply to improve patient care and operational efficiency.

Experience

Work history, roles, and key accomplishments

UC

Current

Patient Care Technician

Current

US Renal Care

Sep 2024 - Present (1 year 1 month)

Maintain dialysis machines, monitor patients clinically, and provide emotional support while ensuring infection control and a clean treatment environment.

Dialysis Machinery Clinical Documentation Medical Terminology Patient Care Communication

DC

Busser

Dutch Country

Jun 2024 - Sep 2024 (3 months)

Maintained dining area cleanliness, restocked supplies, and assisted servers with seating and order delivery to support efficient service.

Table Bussing Customer Service Seating Multitasking Time Management

ST

Picker

Starbucks

Sep 2023 - Sep 2024 (1 year)

Performed order picking and inventory tasks in a Starbucks distribution warehouse, improving inventory accuracy and supporting on-time shipments.

Order picking Inventory Control Computer Literacy Time Management Teamwork

FE

Picker/Packer

FedEx

Sep 2022 - Sep 2023 (1 year)

Picked and packed customer orders in a FedEx warehouse, maintaining accuracy and timely fulfillment in a high-volume environment.

Order picking Inventory Management Attention To Detail Time Management Teamwork Physical Stamina

CH

Cashier

Chick-fil-A

Sep 2021 - Dec 2021 (3 months)

Operated front-line cashier duties at Chick-fil-A, delivering fast, friendly customer service and accurate cash handling to maintain service flow.

Customer Service Communication Multitasking Time Management

Education

Degrees, certifications, and relevant coursework

DS

Dover Area High School

High School Diploma, General Studies

2017 - 2021

Completed a High School Diploma at Dover Area High School from August 2017 to June 2021.

Tech stack

Software and tools used professionally

iCloud

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Stephanie Villafane - Patient Care Technician - US Renal Care | Himalayas