SDStefanus Darongke
@stefanusdarongke
IT Support and Manual QA professional with 5+ years delivering desktop, network, and manual testing support.
IndonesiaWhat I'm looking for
I am an IT Support and Manual QA professional with over five years of hands-on experience supporting desktops, printers, networks, and IT inventory across multiple companies in Jakarta.
I began as an IT Support specialist installing and configuring software and hardware, then expanded into manual Quality Assurance—creating test plans, test cases, and using Postman for API testing.
I completed Jakartalabs' QA Automation bootcamp and Udemy courses in Software QA, and I continually study automation to complement my manual testing background while providing reliable desktop engineering and backup support.
I deliver practical, steady operational support and thorough manual QA documentation, aiming to help teams improve stability and release quality through disciplined testing and dependable IT administration.
Experience
Work history, roles, and key accomplishments
Desktop Engineer
PT. Berca Herdayaperkasa
Jul 2022 - Present (3 years 5 months)
Installed and configured desktop computers and printers, performed backups and monitoring, and provided end-user desktop support to improve system reliability.
Quality Assurance
PT. Lentera Bangsa Benderang
May 2021 - Apr 2022 (11 months)
Executed manual QA activities including test case creation, test planning and Postman testing; contributed to improving test coverage and quality processes.
IT Support
PT. Wijaya Kusuma Contractors
Jan 2020 - Dec 2020 (11 months)
Provided desktop and printer setup, IT inventory management and network upkeep to support on-site operations and staff IT needs.
IT Support
PT. Brothersindo
May 2015 - Jan 2020 (4 years 8 months)
Performed software and printer installations, managed IT inventory and maintained network services for the organization.
IT Support
PT. BNP
Mar 2013 - Oct 2013 (7 months)
Managed desktop and printer installations, maintained IT assets and networks to support business continuity and end-user productivity.
IT Support
PT. FMC Indonesia
Aug 2012 - Mar 2013 (7 months)
Installed and configured workstation and printer software, maintained IT inventory and network infrastructure to ensure reliable office IT services.
IT Support
PT. Parani Artamandiri
Apr 2011 - Aug 2012 (1 year 4 months)
Provided desktop and notebook software installation, printer setup, IT inventory management and network maintenance, supporting daily operations and reducing downtime.
Education
Degrees, certifications, and relevant coursework
STMIK Nusa Mandiri
Bachelor of Information Systems, Information Systems
2013 - 2014
Activities and societies: Studied topics related to frontend, backend, and quality assurance.
Continued studies toward a bachelor's degree in Information Systems with coursework relevant to frontend, backend, and quality assurance development.
Bina Sarana Informatika
Associate Degree, Computer
2007 - 2010
Activities and societies: Studied desktop support, Windows setup, and printer setup; prepared for programming roles.
Completed a 3-year associate degree program in computer studies focused on desktop support and foundational programming concepts.
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Social media
Job categories
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