Sophia Brown
@sophiabrown
Assistant Director of Environmental Services driving infection prevention, compliance, and operational efficiency.
United StatesWhat I'm looking for
I am an Assistant Director of Environmental Services with 20 years of healthcare experience, focused on maintaining clean, safe, and compliant patient environments. I lead teams, manage linen operations, and implement infection prevention and sustainable cleaning practices to uphold high standards across facilities.
I have a strong background in HR functions—recruiting, onboarding, payroll, FMLA management, and retention—and I routinely coordinate with nursing, facilities, and infection control to support patient-centered care. I have directed large EVS teams, conducted audits, developed policy, and led continuous improvement initiatives to meet Joint Commission, OSHA, EPA, and CDC requirements.
My leadership emphasizes training, staff development, cost control, and vendor management to drive operational efficiency and positive workplace culture. I hold graduate degrees in Hospital Administration and Human Resources Management and a BA in Psychology, which inform my approach to people-first operational leadership.
Experience
Work history, roles, and key accomplishments
Assistant Director, EVS
Crothall
May 2023 - Present (2 years 9 months)
Support the Director in managing daily environmental services operations across hospital units, leading infection prevention initiatives and linen management while improving compliance and operational efficiency. Supervise staff, handle HR functions (FMLA, hiring, payroll), and drove quality assurance audits and cost-control efforts.
Manager, Environmental Services
Sodexo
Jan 2022 - May 2023 (1 year 4 months)
Managed over 125 EVS staff at Grady Hospital to maintain sanitation and safety standards, led recruitment and onboarding including job fairs, and enforced safety protocols to improve service quality and first impressions. Mentored employees and led daily briefings to align operations with client expectations.
Operations Manager
Aramark
Jan 2018 - Jan 2022 (4 years)
Supervised operations staff and developed procedures to improve service delivery and team efficiency, led hiring and training initiatives, and resolved unsafe or ineffective practices to maintain compliance and operational performance.
Emergency Room Manager
Mount Sinai Hospital
Jan 2015 - Jan 2018 (3 years)
Managed ER operations by implementing systems to enhance operational quality and team efficiency, supervised staff scheduling to match demand, and handled incident resolution and accessorial charge management to support departmental profitability.
Education
Degrees, certifications, and relevant coursework
UPUniversity of Phoenix
Master of Science, Hospital Administration
Master of Science in Hospital Administration focused on healthcare operations and hospital management practices.
UPUniversity of Phoenix
Master of Science, Human Resources Management
Master of Science in Human Resources Management covering HR strategy, employment law, and talent management.
College of New Rochelle
Bachelor of Arts, Psychology
Bachelor of Arts in Psychology with coursework in behavioral science and human development.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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