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Sonia Kelly

@soniakelly

Project Risk Lead at MIFAA who embedded risk controls into medical outreach programs and developed SOPs used across 12+ events.

Nigeria

Message

At MIFAA, I led risk management for medical outreach programs, identifying clinical, logistical, and field-security risks and embedding mitigation plans into pre-outreach checklists. I developed and enforced SOPs across 12+ outreach events reaching 2000+ patients, then used post-outreach reviews to update protocols.

At MEV Specialist Hospital, I directed IT, financial, HR, and contract operations while serving as Acting COO. I designed Lean-based operational controls that cut patient wait times 75% and lifted customer satisfaction 50%, and established cross-departmental KPI reporting.

Experience

Work history, roles, and key accomplishments

Project Risk Lead

MIFAA

Aug 2022 - Feb 2025 (2 years 6 months)

Led risk management for medical outreach programs, identifying clinical, logistical, and field-security risks. Maintained the program risk register and developed SOPs for outreach execution.

Risk Management Compliance Reporting SOP Development Stakeholder Management Data Protection

IT Project Coordinator

MIFAA

Mar 2022 - Jul 2022 (4 months)

Directed project planning, identified risks, and authored SOPs. Owned technology requirements and systems strategy, and built a 100+ volunteer training program.

Project Planning Risk Management SOP Development Jira Budget Reporting Training

Technical Operations Manager | Acting COO

MEV Specialist Hospital

Sep 2018 - Jan 2022 (3 years 4 months)

Directed IT, financial, HR, and contract operations while leading internal audits and compliance documentation. Conducted enterprise risk assessments and shaped hospital policy as Acting COO.

Operations Management Governance Compliance Risk Assessment SharePoint Lean KPI Reporting Data Analysis

IT Manager

PSY Faire

Nov 2014 - Jul 2018 (3 years 8 months)

Governed IT systems and security across five business lines. Built and led a 7-person IT team and redesigned payment systems to strengthen transaction security.

IT Governance Team Leadership Security Payment Systems Risk Monitoring System Lifecycle Management

Social and Community Services Manager | Senior Executive Aide

Social Development Secretariat

Aug 2012 - Oct 2014 (2 years 2 months)

Represented the Director in meetings and managed communications and reports. Led development of a compliance monitoring program and city-wide programs.

Executive Representation Compliance Monitoring Budget Reporting Stakeholder Management Training Microsoft Visio

IT Support Manager

Office of the Special Advisor to the President on Technical

Jul 2011 - Jul 2012 (1 year)

Owned end-to-end IT systems administration including Active Directory and Exchange Server management. Engineered SQL solutions for database projects and safeguarded system integrity.

Active Directory Exchange Server SQL System Administration Security Patching Backup Management

Technical Advisor | Aide

National Assembly (NASS)

May 2010 - May 2011 (1 year)

Served as senior technical advisor to a Senate member, overseeing technical operations and confidential correspondence. Delivered technical research and writing, and spearheaded information security training.

Technical Advisory Confidential Communications Technical Writer Infosec Training Video Conferencing

IT Officer

National Assembly (NASS)

Mar 2009 - Feb 2010 (11 months)

Troubleshot network issues and installed/maintained computer systems. Provided IT support across the National Assembly and oversaw account setup for new users.

Network Troubleshooting TCP IP Hardware Software IT Support Account Management

Technician

Gillman & Soame

Sep 2007 - Jan 2008 (4 months)

Produced high-quality images using digital printing technology and monitored quality assurance. Completed photo editing and developed workflow charts using Visio.

Digital Printing Quality Assurance Photo Editor Image Processing Microsoft Visio

Business Rules Developer | Software Tester

DB Consulting

May 2006 - Dec 2006 (7 months)

Coded and tested business rules in Microsoft BizTalk for a ground transportation application. Designed XML schemas and XSLT transformations for data integration.

Microsoft BizTalk XML XSLT Unit Testing Data Integration Error Logging

Junior Network Administrator

Lion Hudson

Oct 2005 - Mar 2006 (5 months)

Delivered LAN support for PC and Mac users, troubleshooting application errors and connectivity. Installed and maintained applications and administered Active Directory and Exchange Server.

LAN Support Troubleshooting Active Directory Exchange Server Network Security Backup