Sonam User

Leading platform engineering for application modernization at Canada Post, owning CI/CD architecture and data pipeline infrastructure on AWS. Designing near-real-time streaming data pipelines to replace legacy batch ETL.

Delivered a GCP-based AI platform MVP in 90 days for a global investment bank, including Vertex AI infrastructure, GitLab CI/CD, Terraform IaC, embedding search ingestion, and ADK agent deployment. Automated cloud cost reporting using BigQuery billing data.

Owned the EKS platform for Elevance Health, managing 50+ clusters and 100+ production applications. Redesigned platform architecture to achieve 60% AWS cost reduction and led zero-disruption Kubernetes upgrades.

Designed and implemented multi-cloud landing zones for Farmers Insurance, including network architecture, IAM, and centralised security controls. Delivered Terraform-based landing zones for AWS and Azure.

Achieved approximately 50% ECS cost reduction through right-sizing. Managed Oracle to PostgreSQL RDS migration using AWS DMS and built reusable Terraform modules for a globally deployed microservices application.

Delivered CI/CD and infrastructure for a globally deployed vehicle software platform on AWS using Lambda, API Gateway, DynamoDB, Kinesis, and SQS. Implemented multi-tier environment provisioning with CloudFormation and Jenkins.

Provided application and server maintenance including migrations and issue resolution under ITIL service management. Managed on-premises Linux and Windows servers and supported Jenkins, Git, and IBM toolchain.

Bachelor of Engineering in Electronics & Communication Engineering from Gujarat Technological University.