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Sofia Martins

@sofiamartins

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Financial Operations Specialist experienced in O2C, cash management, reconciliations, and process automation.

Portugal

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What I'm looking for

I seek a role focused on O2C, billing, cash/settlement operations, and reconciliations in a collaborative, compliance-driven team where I can improve processes and accuracy.

I am a Financial Operations Specialist with hands-on experience in Order-to-Cash, cash and settlement management, high-value payments, accruals, and revenue control across multinational environments. I have managed end-to-end billing, developed KPI reports to improve data accuracy, and served as a primary client contact for cash accounts while driving process automation and compliance.

Detail-oriented and process-driven, I bring strong administrative and stakeholder management skills, proficiency in Microsoft 365, SharePoint, Google Workspace, SAP and IVANTI, and a foundation in Python and Excel through targeted training. I seek roles where I can apply my expertise in invoicing, reconciliations, and financial reporting to improve operational efficiency and accuracy.

Experience

Work history, roles, and key accomplishments

Current

Financial Operations Specialist

Current

Sodexo

Jan 2026 - Present (2 months)

Manage end-to-end billing including invoice, credit note and rebate creation/validation; calculate and post accruals for unbilled revenue to ensure accurate financial reporting and compliance. Coordinate with Account Managers and Finance to ensure timely invoicing and revenue recognition.

Order To Cash Billing Financial Reporting Reconciliations Excel

Cash & Settlement Analyst

BNP Paribas

Jan 2024 - Jan 2026 (2 years)

Managed daily cash operations, liquidity and high-value settlements while resolving trade breaks and exceptions; served as primary client contact for cash accounts and processed high-value instructions to maintain compliance and operational efficiency.

Cash Management Settlements Reconciliations Client Management & Compliance Process Automation Liquidity Operations

3PL International Freight Forwarding Operator

Bolloré Logistics

Jan 2021 - Jan 2024 (3 years)

Managed international logistics workflows and documentation to ensure compliance and on-time delivery; developed KPI reports in Excel to improve invoicing data accuracy and supported invoicing and stakeholder communications.

Logistics Operations Invoicing KPIs Documentation Excel Customer Service

Education

Degrees, certifications, and relevant coursework

Santander Open Academy

Short Courses / Workshops, Professional Development

Undertook online workshops and training in Excel, Negotiation, Digital Marketing, Effective and Persuasive Writing, Leadership, and Python Foundations in 2026.

Udemy

Certificate (online), Corporate Financial Analysis

Completed an online intermediate Corporate Financial Analyst course totaling 19.5 hours in 2026.

Valongo Secondary School

Level 4 Professional Course, Administrative Tourism

2012 - 2015

Completed secondary-level technical education with coursework related to administrative tourism and foundational professional skills from 2012 to 2015.