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Sofia C

@sofiac1

Billing and accounts receivable professional at Vila Universitària (UAB), automating reminders that once took hours to just 2 minutes.

Spain

Message

At Vila Universitària (UAB), I run monthly billing for around 2,000 residents and commercial tenants, alongside collections, overdue accounts, security deposits, and bank refunds. I work with SAP and AS400 across daily cash application and account reconciliation.

I digitised processes inherited from a retiring colleague, replacing manual paperwork with Excel, Power Query, and macro workflows. Automated overdue-payment reminders and deposit refund notices reduced a task that took hours to about 2 minutes.

Before moving into administration at Vila Universitària (UAB), I worked as a receptionist there. My earlier experience includes accounting support at Crystal Media Shops and hospitality roles, including restaurant supervisor and head hostess; I’m completing a BSc in Business Administration and Management at Universitat Oberta de Catalunya.

Experience

Work history, roles, and key accomplishments

Current

Administrative Technician

Current

Vila Universitària (UAB)

May 2024 - Present (2 years 6 months)

Managed monthly billing for around 2,000 residents and commercial tenants, including consumption and service charges. Digitised manual processes using Excel, Power Query, and VBA macros, automating overdue reminders and deposit refund notices.

Billing Accounts Receivable SAP AS 400 Power Query VBA Macros Excel Process Automation

Receptionist

Vila Universitària (UAB)

Jul 2022 - May 2024 (1 year 10 months)

Handled contracts, check-in/out, access control, payments, and cash for a residence of around 2,000 residents. Served as first point of contact for cross-department incidents and was promoted internally to administration.

Customer Service Cash Handling Access Control Communication Skills

Head Hostess

Bestial

Jan 2021 - Dec 2021 (11 months)

Led hosting operations in a high-volume restaurant, managing reservations, guest seating, and front-of-house coordination.

Customer Service Front of House Reservations Team Coordination

Restaurant Supervisor

Tierra del Ninot

Jan 2021 - Dec 2021 (11 months)

Supervised restaurant operations including opening and closing, cash reconciliation, payments, orders, stock, rotas, and team coordination in a high-volume venue.

Team Coordination Cash Reconciliation Stock Management Rota Management

Restaurant Supervisor

Restaurante Zarautz

Jan 2019 - Dec 2019 (11 months)

Supervised restaurant operations including opening and closing, cash reconciliation, payments, orders, stock, rotas, and team coordination in a high-volume venue.

Team Coordination Cash Reconciliation Stock Management Rota Management

Waitress

Bistro Barceloneta

Jan 2017 - Dec 2019 (2 years 11 months)

Provided table service, handled payments, and supported daily operations in a high-volume restaurant.

Customer Service Cash Handling Food Service

Administrative Assistant

Crystal Media Shops (Crystal Travel Retail S.L.)

Jun 2015 - Sep 2016 (1 year 3 months)

Performed accounting entries, supplier and customer invoicing, bank reconciliations, and bank monitoring. Controlled store sales, income, and cash-closing, and supported the accounting team during audits.

Accounting Invoicing Bank Reconciliation Cash Control Audit Support