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snehal chintala

@snehalchintala

Digital analytics manager driving data-led strategies for digital banking and collections.

India
Message

What I'm looking for

I am seeking a leadership role in digital analytics or strategy where I can drive data-led decisions, partner with technology, influence senior stakeholders, and deliver measurable improvements in customer experience and performance.

I am a results-driven digital strategy and analytics professional with over 11 years of experience in digital banking and financial services. I specialize in shaping retail and digital banking strategies and delivering data-driven insights to senior leadership.

In my current role as Manager – Digital Analytics at Synchrony Financial, I lead analytics strategy for Collections Strategic Initiatives, design executive dashboards, and conduct market research to influence policy, product, and operational decisions.

I partner closely with technology and cross-functional teams to automate reporting, optimize workflows, and support digital transformation while maintaining risk and control awareness. I have nearly 8 years of prior experience in operations within finance and banking.

I bring strong stakeholder management, customer-centric thinking, and proven ability to translate analytics into actionable business outcomes that improve customer experience and operational performance.

Experience

Work history, roles, and key accomplishments

SF
Current

Manager – Digital Analytics

Synchrony Financial

Nov 2022 - Present (2 years 11 months)

Lead digital analytics for Collections Strategic Initiatives, delivering executive dashboards and actionable insights that informed policy, product, and operational decisions and advanced digital transformation.

Education

Degrees, certifications, and relevant coursework

University of Mumbai logoUM

University of Mumbai

Bachelor of Commerce, Financial Markets

Completed a Bachelor of Commerce with specialization in Financial Markets focusing on commerce and financial market principles.

Tech stack

Software and tools used professionally

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snehal chintala - Manager – Digital Analytics - Synchrony Financial | Himalayas