Snegugu Mseleku

I’m a highly organised, detail-oriented Bachelor of Social Science graduate with practical experience supporting administration, customer service, documentation, and stakeholder communication in fast-paced environments. I manage multiple priorities confidently while maintaining accurate records and professional service standards.

In my Child & Youth Care Worker (General School Assistant) role within the Department of Basic Education (PYEI Programme), I delivered support to learners, parents, educators, and community stakeholders. I maintained highly accurate learner records and confidential documentation, coordinated learner registration, and ensured information was completed accurately and on time.

I also focused on effective day-to-day operations—organising administrative records for reporting, conducting learner assessments, interviews, and referrals professionally, and meeting deadlines consistently. I collaborated with educators and community stakeholders to improve service delivery while following organisational policies, procedures, and health and safety regulations.

Alongside my work, I’m passionate about digital communication, social media, and emerging AI technologies, with strong research, organisational, and problem-solving skills. Through volunteering at Denis Hurley Centre and Seed of Hope Community Development, I strengthened reception and programme administration experience while protecting confidentiality and delivering timely client support.