Sindhu Prakash

Provided technical support to clients by assisting with hosting, domain, and SSL-related services, troubleshooting issues, and resolving customer queries. Utilized Confluence, Jira, and other internal tools to manage support requests and collaborate with cross-functional teams.

Created content and managed social media platforms, including post scheduling, influencer outreach, competitor research, and engagement monitoring. Worked on SEO and website optimization, blog writing, customer query management, and collaborated with the R&D team.

Assisted with product designing and production, managed social media content creation and scheduling, connected with influencers, conducted market research on competitors, monitored post engagement, and responded to customer queries and feedback.

Collaborated with cross-functional teams on strategic initiatives, including market research, customer service improvement, process optimization, and social media content development. Helped organize team-building events and surveys.

Completed a one-month internship as a Business Development Executive trainee, gaining exposure to business development activities.

Completed a one-month internship as a Business Development Executive trainee, gaining exposure to business development activities.

Completed a one-month internship in digital marketing, gaining practical experience in digital marketing strategies.

Completed a two-month internship in designing, gaining practical experience in design processes.

Grade: 98%

Pursued a Bachelor of Technology in Fashion Technology, achieving 98%.

Grade: 95.9%

Completed Higher Secondary Certificate (Grade 12) with 95.9%.

Completed a certification in Market Research and Consumer Behaviour.

Grade: 98.4%

Completed Secondary School Leaving Certificate (Grade 10) with 98.4%.

Completed a certification in Digital Marketing Management.

Completed a certification in Strategic Management.

Completed a certification in Principles of Human Resource Management.