Open to opportunities

Sikhumbuzo khanyile

@sikhumbuzokhanyile

I’m an introvert which is my strongest point on working environment because I'm able of interacting with everyone which helps with team work.

South Africa

Message

What I'm looking for

I’m looking for a role where I can lead on-the-ground execution, coordinate field activities, and deliver accurate reporting—using my Project Manager experience across mystery shopping, auditing, and driver coordination.

I’ve worked in field-based roles since 2011, starting at Ipsos as a Driver, Mystery shopper and Auditor (2011-2013), and later as a Field coordinator. I bring a practical, detail-focused approach to collecting accurate information and keeping field activities running smoothly.

At Ask Africa, I continued as a Mystery shopper and Driver (2014-2016). After that, I worked as a Waiter (2018-2020), strengthening my ownership mindset, communication, and delivery under real-world pressure.

Experience

Work history, roles, and key accomplishments

Waiter & Business Owner

Keabetswe

Jan 2018 - Jan 2020 (2 years)

Worked as a waiter at Keabetswe and served as the business owner. Handled front-of-house customer service during operating hours.

Customer Service Hospitality Business Ownership

Mystery Shopper & Driver

Ask Africa

Jan 2014 - Jan 2016 (2 years)

Completed mystery shopper and driving assignments for Ask Africa, ensuring tasks were carried out according to project requirements. Supported on-site assessment work across client locations.

Mystery Shopping Driving

Driver & Mystery Shopper

Ipsos

Jan 2011 - Jan 2013 (2 years)

Worked as a driver, mystery shopper, and auditor for Ipsos, completing field-based assignments and assessments. Also served as a field coordinator during the role.

Driving Mystery Shopping Auditing Field Coordination Field Data Collection Quality Assurance

Education

Degrees, certifications, and relevant coursework

Sekano Ntoane Secondary School

Grade 12, Secondary Education

Activities and societies: Subjects: English, Mathematics, Accounting, Business economics, Economics, Life orientation, Zulu.

Completed Grade 12 at Sekano Ntoane Secondary School in 2008, passing English, Mathematics, Accounting, Business Economics, Economics, Life Orientation, and Zulu.