Open to opportunities

Shubham Tiwari

@shubhamtiwari7

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I deliver global CAWI market research programs with reliable sampling, quality controls, and on-time execution.

India

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What I'm looking for

I'm looking for a project or market research operations role where I can lead global research delivery, improve operational processes, manage stakeholders and vendors, and contribute in a fast-paced remote environment.

I've delivered global CAWI market research programs at NextON Services across the US, UK, and APAC, managing 50+ concurrent projects with 100% on-time delivery. My work spans quota design, survey testing, routing validation, panel sourcing, and vendor coordination through PureSpectrum and Cint.

I built multi-tier data-validation processes that maintained 99.9% accuracy in client deliverables and supported process improvements that increased turnaround efficiency by 20%+. I also create trackers, dashboards, stakeholder updates, and delivery reports to keep projects transparent and aligned with SLAs.

Previously, I supported client and vendor coordination at Starcom Aurochem and sales operations at Sony India, strengthening my ability to resolve operational issues, manage cross-functional workflows, and work effectively with international stakeholders.

Experience

Work history, roles, and key accomplishments

Associate Project Manager

NextON Services Pvt Ltd

May 2024 - May 2026 (2 years)

Managed end-to-end execution of global CAWI research projects across US, UK, and APAC markets, achieving 100% on-time delivery. Handled quota design, survey testing, routing validation, and vendor coordination using PureSpectrum and Cint.

Project Management CAWI Quota Design Vendor coordination PureSpectrum Data Validation Stakeholder Communication Project Documentation SLA Management Operational Efficiency

Sales Manager

Starcom Aurochem Pvt Ltd

Feb 2023 - Mar 2024 (1 year 1 month)

Managed client communication, operational coordination, and stakeholder servicing activities. Coordinated cross-functional execution, workflow management, and reporting operations across business projects.

Client Communication Operational Coordination Stakeholder Management Workflow Management Reporting Client Onboarding Relationship Management

Sales Operations Executive

Sony India Pvt Ltd

Aug 2020 - Dec 2022 (2 years 4 months)

Supported sales operations, reporting, and stakeholder coordination activities within a fast-paced business environment. Assisted in operational documentation, inventory coordination, and reporting management.

Sales Operations Reporting Stakeholder Coordination Documentation Inventory Management Operational Efficiency