Shubham Cheema
@shubhamcheema
Staff FinTech product leader building AI-driven personalization and growth platforms.
IndiaWhat I'm looking for
I am a seasoned product leader with 6+ years building AI-driven personalization, lifecycle journey systems, and growth platforms at scale.
I have architected 0→1 intelligence platforms and led cross-functional teams across engineering, data science, and design to drive measurable revenue, retention, and operational efficiency gains.
My work includes designing real-time observers, next-step recommenders, stateful lifecycle databases, and adaptive experimentation systems that collectively produced multi-million dollar impacts and reduced friction and support contacts.
I focus on platform strategy, ML-powered recommendations, experimentation, and translating voice-of-customer insights into scalable product experiences that increase conversion, engagement, and retention.
Experience
Work history, roles, and key accomplishments
Staff Product Manager
Intuit
Feb 2023 - Jun 2025 (2 years 4 months)
Led multi-year AI-driven growth and retention strategy, architecting a real-time intelligence platform supporting 100+ personalized experiences and delivering a projected $100M business impact while reducing friction and support contacts.
Product Manager II
Intuit
Jan 2022 - Feb 2023 (1 year 1 month)
Owned roadmap for an ML-powered recommendation platform, enabling pre-auth personalization that expanded targeting by 40%+ and generated $13M in new annual revenue while increasing engagement in pre-auth funnels.
Senior Product Analyst
Intuit
Apr 2019 - Jan 2022 (2 years 9 months)
Architected Intuit's first end-to-end help journey connectivity platform, reducing transfer rates from 20% to 8% and delivering $20M in operational efficiencies while scaling connectivity across product lines.
Customer Insights Intern
United Airlines
Jan 2018 - Aug 2018 (7 months)
Automated data cleansing pipelines and built anomaly detection models, reducing analyst processing time by 90% and improving detection of compensation fraud to support refund policy optimization.
Education
Degrees, certifications, and relevant coursework
The University of Texas at Dallas
Master's Degree, Systems Engineering & Management
2016 - 2018
Grade: GPA 3.8
Completed a Master's Degree in Systems Engineering & Management with a 3.8 GPA, focusing on systems design and operational analytics.
Noida Institute of Engineering and Technology
Bachelor's Degree, Mechanical Engineering
2012 - 2016
Grade: GPA 3.7
Completed a Bachelor's Degree in Mechanical Engineering with a 3.7 GPA, covering core mechanical engineering principles and project work.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Website
shubhamcheema.workJob categories
Skills
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