Shruti Verma
@shrutiverma3
I support accurate accounting, reporting, and data-driven finance operations.
What I'm looking for
I've supported MahaNet Wifi Company through customer technical support, complaint resolution, documentation management, and monthly reporting. I maintained company database records and kept product and service documentation current.
I'm building an accounting career with an LCCI Level 3 Diploma in Accounting and completed ACCA Applied Knowledge papers F1, F2, and F3. I use Advanced Excel and Power BI for analysis and reporting, and I'm familiar with MYOB and QuickBooks while continuing my ACCA studies.
Experience
Work history, roles, and key accomplishments
NOC Customer Service
MahaNet Wifi Company
Nov 2022 - Jun 2025 (2 years 7 months)
Provided technical support to customers via phone, assisted with troubleshooting internet connection issues, and handled customer complaints in a timely and professional manner.
Documentation
MahaNet Wifi Company
Aug 2022 - Oct 2022 (2 months)
Maintained documentation in the company database and updated it regularly to reflect changes in products and services. Prepared monthly reports and maintained records.
Education
Degrees, certifications, and relevant coursework
Technological University, Taungoo
Bachelor of Engineering, Electrical Engineering
Pursuing a Bachelor of Electrical Engineering, currently in the third year.
LCCI
Diploma in Accounting, Accounting
2023 - 2023
Completed the LCCI Level 3 Diploma in Accounting in 2023.
ACCA
Applied Knowledge Level, Accounting
Completed the ACCA Applied Knowledge Level, passing F1, F2, and F3.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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