Open to opportunities

Shruti Taldar

@shrutitaldar

Message

AI Solutions & Implementation Consultant designing conversational AI and enterprise automation.

India

Message

What I'm looking for

I’m looking for roles where I can design conversational AI (voice + chat), automate enterprise workflows, and guide adoption end-to-end—partnering with leadership to turn unclear needs into measurable ROI with responsible, compliant deployment.

I’m an AI Solutions & Implementation Consultant with 9+ years designing and deploying conversational AI systems and enterprise automation workflows. I translate ambiguous business needs into scalable voice agent and chatbot deployments, advising founders and leadership on AI adoption strategy while owning the full client lifecycle—from solution design to onboarding, product walkthroughs, and ongoing account management.

In my current role, I engineer end-to-end conversation flows and prompt frameworks for natural, goal-driven voice interactions, using call analytics and outcome data to continuously optimize performance. Earlier, I led consultative business development for 7+ years—securing 100+ admissions and enabling acceptances at 50+ universities—while mentoring teams—plus I built enterprise software as a Software Engineer and earned a Pega 7.1 Certified System Analyst (CSA) credential.

Experience

Work history, roles, and key accomplishments

Current

AI Agents Solution Consultant

Current

Edysor.ai

Sep 2024 - Present (1 year 10 months)

Design and deploy human-like AI voice agents and LLM-powered chatbots/conversational automation for clients. Advise on AI adoption strategy, translate requirements into scalable workflows (including CRM and backend pipelines), and use call/outcome analytics to optimize performance and support client onboarding.

Voice AI Conversation Design LLM Prompt Engineering Chatbot AI Adoption Strategy Requirements Analysis CRM Systems Client Onboarding Account Management

Senior Business Development Manager

Gateway International

Jun 2018 - Aug 2024 (6 years 2 months)

Secured admissions for 100+ clients at top-tier international universities across the US, UK, and Canada through personalized consultations and tailored application strategies. Enabled acceptances at 50+ prestigious universities, mentored 11 business development professionals, and built long-term client relationships with high referral rates over a 7+ year tenure.

Business Development Consultative Selling Stakeholder Management Client Relationship Management Sales Operations

Software Engineer

Mphasis

Aug 2015 - Jun 2018 (2 years 10 months)

Developed and maintained enterprise software solutions in an agile IT services environment while collaborating with cross-functional teams on client-facing projects. Earned Pega 7.1 Certified System Analyst (CSA) certification, demonstrating expertise in BPM and workflow automation platforms.

Enterprise Software Development Cross Functional Collaboration Workflow Automation