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Shrutika Ladha

@shrutikaladha

Engineering Director at American Express who modernized Accounts Receivable and automated SDLC workflows across 40 microservices.

India

Message

At American Express, I lead a 30-engineer organization across five pods delivering enterprise capabilities for Corporate and Consumer products in five markets. I partnered with Product and Program VPs to modernize the Accounts Receivable system, enabling application launches in European and Canadian markets.

I engineered an internal AI application using Copilot CLI to automate SDLC workflows across 40 microservices, improving time-to-market efficiency by 50% for more than 100 developers. I also helped modernize API-driven architectures into an event-driven Kafka ecosystem and optimized CI/CD pipelines to cut build times by 30%.

Previously, at InMobi, I architected and launched an AI-driven commerce advertising platform designed for 100M+ users, increasing advertised product sales by 30%. My earlier work includes payment platforms at Poynt, DocsApp’s doctor-user experience, and Android apps at CarWale-BikeWale and Samsung Research Institute.

Experience

Work history, roles, and key accomplishments

Current

Engineering Director

Current

American Express

May 2024 - Present (2 years 5 months)

Directed a 30-engineer organization across 5 pods, modernizing Accounts Receivable systems and launching applications in European and Canadian markets. Engineered an internal AI application to automate SDLC workflows, achieving a 50% time-to-market efficiency gain.

AI Copilot CLI Kafka CI CD GDPR COPPA PCI DSS Vendor Management P&L management Event Driven Architecture

Staff Engineer

Glance

Jun 2020 - Apr 2024 (3 years 10 months)

Architected and launched the InMobi Commerce Ads platform, scaling to 100M+ users and increasing product sales by 30%. Led a 12-member team for 1Weather, ensuring GDPR and COPPA compliance and achieving a 4.5 Play Store rating.

Android iOS Backend GDPR COPPA Analytics SDKs Telemetry Ad Caching Performance Optimization

Engineering Manager

InMobi

Jun 2020 - Apr 2024 (3 years 10 months)

Led a 12-member cross-functional engineering team for 1Weather, ensuring full GDPR and US COPPA privacy compliance while driving live-site reliability. Championed a data-driven culture by deploying an in-house analytics SDK, cutting vendor costs by 50%.

Android iOS Backend GDPR COPPA Analytics SDKs Telemetry Ad Caching Performance Optimization

Staff Software Engineer

Poynt Co.

Aug 2018 - Jun 2020 (1 year 10 months)

Architected the Poynt Payment OS App Store ecosystem using Java, Kotlin, and AWS. Developed an AWS-backed Terminal Management system with remote observability, saving customer support over 166 hours daily.

Java Kotlin AWS OTA Updates Bluetooth ECR 17 Management Terminal Observability

Lead Android Developer

DocsApp

Nov 2017 - Aug 2018 (9 months)

Led code development and release management for DocsApp, enabling doctor-user chat with video calling. Enhanced application load time by 25%, leading to a 10% increase in user payment conversions.

Android Video Calling Performance Optimization Release Management

Team Lead

CarWale-BikeWale

Aug 2015 - Oct 2017 (2 years 2 months)

Revamped CarWale and BikeWale core architecture to boost performance and eliminate redundancy. Introduced dynamic UI controlled by backend for rapid experimentation on Play Store releases.

Android Architecture Performance Optimization Server Driven UIs

Engineer

Samsung Research Institute

Jun 2013 - Aug 2015 (2 years 2 months)

Developed new UI features for Samsung Music player and Music live share apps on Android 4.0. Addressed critical performance issues like battery drain and memory leaks in the Music player app.

Android UI Development Performance Optimization Memory Management