Open to opportunities

Shovon Bose

@shovonbose

Automation Engineer specializing in scalable network and infrastructure reliability automation for enterprise production stability.

Bangladesh

Message

What I'm looking for

I’m looking to lead reliability-focused automation that removes manual bottlenecks, improves production stability, and turns complex operational data into actionable dashboards—using Python/REST, ITIL-driven practices, and platforms like Workato, ELK, and Grafana.

I’m a Strategic Automation Engineer with 7+ years of experience delivering scalable automation solutions across national-scale telecommunications and global enterprise environments. I designed and implemented a production health-check framework for 1,086 servers at GrameenPhone, eliminating ~3,600 hours of manual work each month, and I build reliable automation that keeps production systems stable and efficient using ITIL best practices. I’m highly skilled in Python, PowerShell, and REST API integrations, turning complex log data into clear, actionable operational dashboards with ELK/Grafana.

In my roles, I’ve authored the GPAutomation framework to standardize script deployment and reduce the development lifecycle for new IT automations by 30%, and I engineered multi-vendor network observability across Cisco, Juniper, Fortinet, and Nokia. At Optimizely, I scaled Workato recipes for global workflows across HR, Finance, and IT operations, including end-to-end REST API integrations (Microsoft Graph, SAP SuccessFactors) for identity and access governance. I also automate user offboarding workflows, reclaiming 45 minutes per ticket, while maintaining zero-downtime integrations across GCP and Azure environments.

Experience

Work history, roles, and key accomplishments

Current

IT Automation Engineer

Current

Optimizely

Jan 2023 - Present (3 years 3 months)

Engineered Workato recipes to orchestrate complex global workflows across HR, Finance, and IT operations. Maintained critical integrations across GCP and Azure and automated user offboarding with REST API integrations, reducing processing time by 45 minutes per ticket.

Workato Workflow Automation API Integration SAP SuccessFactors GCP Azure IT Operations

Software Engineer

Wipro

Nov 2019 - Dec 2022 (3 years 1 month)

Architected a Python-based health-check and monitoring solution for 1,086 Linux and 254 Windows servers, enabling proactive infrastructure reliability for a national telecom fleet. Built the GPAutomation framework to reduce onboarding/development lifecycle by 30% and reclaim ~3,600 hours of manual engineering work monthly through ITIL-aligned alerting and automation.

Python Infrastructure Monitoring Health Monitoring Automation GPAutomation Framework

Technical Support Engineer

Mulytic Labs

Nov 2018 - Oct 2019 (11 months)

Used the ELK Stack to ingest and analyze large infrastructure log datasets, improving real-time visibility into system performance. Built custom Grafana dashboards to detect anomalies earlier, reducing mean time to resolution (MTTR), and authored technical documentation and SOPs for support operations.