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Shivanshi Tiwari

@shivanshitiwari

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AI/ML Engineer at Teknowledge Global Ltd. building production RAG assistants and fine-tuned BERT classifiers.

India

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What I'm looking for

I'm seeking an AI/ML Engineer, GenAI Engineer, or Applied ML role in Europe. I'm open to relocating across Europe, including the EU, Switzerland, and the UK, and require employer-sponsored work-permit or visa support.

At Teknowledge Global Ltd., I build and maintain enterprise Generative AI knowledge assistants in Python using LangChain and LlamaIndex. Their multi-document RAG pipelines let employees search internal knowledge bases and get source-grounded answers.

I also fine-tuned and evaluated a BERT support-ticket classifier with HuggingFace Transformers, automating ticket triage and reducing manual classification effort. I developed an AI workforce-segmentation layer to support staffing, project allocation, and upskilling decisions.

For enterprise workflows, I built conversational agents in Microsoft Copilot Studio, including a finance use case, and integrated agents with Microsoft Dynamics 365 through Power Automate. I also troubleshoot Azure Synapse and Azure Data Factory pipelines and validate data with SQL.

Earlier, as a Python Developer at Absolutdata, I developed automation scripts to collect and prepare marketing data from social media APIs. I also created projects including an LLM-powered job-scanning system and an AI proctoring system using computer vision and audio analysis.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer (AI/ML)

Current

Teknowledge Global Ltd.

Aug 2024 - Present (2 years 3 months)

Built and maintain enterprise Generative AI knowledge assistants using LangChain and LlamaIndex with multi-document RAG pipelines. Fine-tuned BERT models for ticket classification and developed AI agents in Microsoft Copilot Studio.

Python Lang Chain LlamaIndex OpenAI API ChromaDB Hugging Face Transformers BERT Microsoft Copilot Studio Power Automate Microsoft Dynamics 365 Azure Synapse Azure Data Factory SQL

Technical Admissions Counsellor

Coding Ninjas

Jan 2024 - Jun 2024 (5 months)

Explained technical programs to prospective learners and assessed their backgrounds to recommend suitable tracks. Developed strong communication and consultative skills.

Communication Skills Stakeholder Management Consultative Selling

Python Developer

Absolutdata

Jan 2022 - Jun 2022 (5 months)

Developed Python automation scripts to collect and process marketing data from social media APIs. Automated data workflows to reduce manual effort and improve consistency.

Python Pandas requests Tweepy API Integration Automation