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Shivam Dutt tiwari

@shivamdutttiwari

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I lead API integrations, product requirements, analytics, and workflow automation for data-driven product solutions.

India

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What I'm looking for

I'm looking to build data-driven product solutions through product strategy, API integrations, analytics, process optimization, automation, and close collaboration with engineering and business teams.

At Petpooja, I lead end-to-end API integrations with POS systems, payment gateways, and aggregator platforms, supporting reliable real-time order synchronization and 99%+ uptime.

I write PRDs, technical specifications, user stories, acceptance criteria, and API documentation, while partnering with engineering teams on database schemas, middleware logic, and asynchronous processing.

Previously, I managed the lifecycle of an internal estimation platform at Aerocraft Engineering and built KPI reporting and process improvements across manufacturing operations at Devki Auto Industries.

Experience

Work history, roles, and key accomplishments

Current

Associate Product Manager

Current

Petpooja

Sep 2025 - Present (1 year)

Author PRDs and technical specifications for integration features, leading 100+ API integrations with POS systems and payment gateways. Monitor integration health and conduct RCA to maintain 99%+ uptime.

SQL Excel Power BI Postman Jira Figma Mixpanel UAT Agile Scrum APIs PRDs RCA REST APIs Documentation

Business Analyst / Business Process Engineer

Aerocraft Engineering India Pvt. Ltd.

Nov 2024 - Aug 2025 (9 months)

Led product lifecycle for an internal architectural estimation platform, defining roadmap and managing sprint backlogs. Designed UAT frameworks and built SQL-based KPI reporting infrastructure.

SQL KPI Analysis UAT Agile Scrum EdrawMax API specifications Process Flow Diagrams Root Cause Analysis Value Stream Mapping

Business Analyst

Devki Auto Industries Pvt. Ltd.

Aug 2023 - Aug 2024 (1 year)

Analyzed production and supply chain data to identify process improvements. Developed interactive dashboards and KPI frameworks to support data-driven decision-making.

SQL Excel Power BI KPI Analysis UAT Requirements Gathering Documentation Process Optimization

Vocational Trainee

IFFCO

Jun 2022 - Jul 2022 (1 month)

Gained hands-on experience in fertilizer production and chemical manufacturing processes. Developed understanding of industrial operations, safety protocols, and quality control standards.