Shilpa R

Built and maintained JSON-based prompt templates and validation checks for AI-generated clinical documentation, reducing physician edits before notes reach EHR/EMR. Tuned LLM outputs to clinician standards and ran weekly feedback sessions with providers to resolve recurring issues.

Managed an interim team of 24 specialists across multiple healthcare accounts, ensuring SLA adherence and quality. Designed end-to-end onboarding for new specialists, led staffing optimization, and executed quality remediation plans.

Produced structured, compliant patient care documentation across Epic, Cerner, USON and eCW platforms, maintaining high-throughput output with near-zero error rates. Built foundational knowledge of clinical documentation standards and EHR workflows.

Completed the Databases and SQL for Data Science with Python certification in September 2026.

Completed the NPTEL course on Analytical Techniques in August 2021.

Grade: CGPA: 8.91

B.Sc. in Biotechnology, Chemistry, and Zoology with a CGPA of 8.91.

Completed the Prompt Engineering for ChatGPT certification in July 2026.

Grade: SGPA: 8.9

M.Sc. in Biochemistry with an SGPA of 8.9.

Completed the Microsoft Excel Certification in May 2018.