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Shetty Shweta

@shettyshweta

Logistics operations specialist at Trackon Company who managed domestic and international shipments and improved MIS data accuracy.

India

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At Trackon Company, I managed domestic and international shipment workflows from booking and dispatch through tracking and last-mile delivery. I also handled corporate accounts and resolved delivery escalations against client SLAs.

I integrated AI productivity tools with advanced MS Excel to prepare operational MIS dashboards, maintaining 98%+ data integrity across shipment logs. I also audited workflows and refined SOP checks to reduce manual data-entry errors and speed dispatch processing.

At Altifarm, I coordinated client orders with dispatch teams, provided tracking updates, and maintained shipping records in MS Excel. I also supported documentation control and manifest verification.

Experience

Work history, roles, and key accomplishments

Senior Executive – Logistics, Customer Operations & MIS

Trackon Company

Apr 2017 - Sep 2024 (7 years 5 months)

Spearheaded end-to-end logistics operations for domestic and international shipments, managing key accounts and ensuring SLA compliance. Integrated AI tools with advanced MS Excel for MIS reporting, achieving 98%+ data accuracy.

Logistics Operations Supply Chain Management MIS Reporting Excel V Lookups Pivot Tables Data Validation AI productivity tools SLA Compliance Key Account Management Vendor coordination Process Optimization Team Mentorship

Executive – Client Relations & Operations Support

Altifarm

Served as the primary operational bridge between clients and internal dispatch teams, providing real-time tracking updates and managing order fulfillment. Maintained structured digital tracking databases in MS Excel and handled administrative document control.

Client Relations Order Coordination Excel Data Management Administrative Support Document Control