Sheetal Khanal
@sheetalkhanal
Network Support Engineer at NEPALINK COMMUNICATION supporting network connectivity and service incidents across ISP and enterprise environments.
NepalWhat I'm looking for
At NEPALINK COMMUNICATION, I provide second-level support for network connectivity and service incidents. I troubleshoot routing, switching, Layer 2 services, and customer access issues, and use monitoring insights and network diagnostics to investigate performance degradation.
At FIRSTLINK COMMUNICATION PVT. LTD., I supported ISP and enterprise network operations, including VLAN segmentation, QinQ deployments, and BGP-enabled routing. I also configured MikroTik firewall policies and VPN services, and participated in network projects including the Haldibari Rural Municipality Network Design & Implementation.
Experience
Work history, roles, and key accomplishments
Network Technician / Network Support Engineer
Firstlink Communication Pvt. Ltd.
Supported day-to-day operations of ISP and enterprise networks, configuring switches, VLANs, QinQ, and MikroTik firewall policies. Monitored network health and coordinated maintenance and upgrades.
L2 Support Engineer
Nepalink Communication
Provided second-level technical support for network connectivity and service incidents, escalating and coordinating resolution of complex issues. Maintained user access and troubleshooting, and supported routing, switching, and Layer 2 services.
Computer Intern / Computer Teacher
Shree Rastraramaniya School
Delivered basic computer instruction and supported system maintenance.
Education
Degrees, certifications, and relevant coursework
Bachelor of Science in Computer Science and Information Technology (BSc CSIT)
Bachelor of Science, Computer Science and Information Technology
Grade: 73.45%
Completed a Bachelor of Science in Computer Science and Information Technology with a score of 73.45%.
Higher Secondary Education (+2 Science)
Higher Secondary Education, Science
Grade: CGPA 3.57
Completed Higher Secondary Education in Science with a CGPA of 3.57.
Secondary Education (SEE/SLC)
Secondary Education, General
Grade: CGPA 3.3
Completed Secondary Education with a CGPA of 3.3.
Availability
Location
NepalAuthorized to work in
Salary expectations
Job categories
Interested in hiring Sheetal?
You can contact Sheetal and 90k+ other talented remote workers on Himalayas.
Message SheetalGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
