Sheeba Bhaskaran

Led the Account Receivable management team, implementing strategic improvements in billing procedures that reduced claim denials by 20%. Oversaw the transition to a new electronic health record system, enhancing coding accuracy and increasing overall revenue by 10%. Managed a team of 10, fostering continuous improvement and professional development.

Conducted detailed audits of billing and coding practices for appealed claims, providing targeted feedback to enhance quality and success rates. Collaborated with team members to implement quality improvement initiatives, achieving a stakeholder standard SLA of 97% per month.

Reviewed remittance codes and managed billing inconsistencies, recovering $250,000 in lost revenue. Trained new employees in revenue cycle management best practices, significantly reducing onboarding time. Stayed updated with healthcare regulations and reimbursement practices.

Managed account receivables for Blue Cross Blue Shield plans, working collaboratively with management and AR specialists to optimize revenue cycle processes. Resolved denied claims and ensured maximum reimbursement through effective claim submissions.

Bachelor of Computer Science and Engineering, focusing on the principles of computer science and engineering practices, preparing students for careers in technology and engineering fields.