Open to opportunities

sharmila rao

@sharmilarao

Patient Account Representative at IndusMedica Healthcare handling patient billing, authorizations, and insurance claims.

India

Message

At IndusMedica Healthcare, I manage patient accounts and billing operations, including copay and deductible estimates, authorizations, and insurance claims. I also design social media creatives and promotional materials.

At Miramed Ajuba, I handled accounts receivable and insurance claim follow-ups, reviewed EOBs and ERAs, and assisted with payment posting, reconciliation, and auditing.

I also run a fitness studio, where I manage operations, client engagement, training sessions, and promotion. Through freelance graphic design, I create branding materials, logos, digital posters, and marketing creatives.

Experience

Work history, roles, and key accomplishments

Current

Patient Account Representative

Current

IndusMedica Healthcare

Jan 2025 - Present (1 year 8 months)

Managing patient accounts and healthcare billing operations, including copay and deductible estimation, authorization and insurance claim processes, and resolving patient billing queries. Also designing social media creatives and promotional materials.

Medical Billing Revenue Cycle Management Co Pay Estimation Deductible Calculation Authorization Management Insurance Claims Customer Service Graphic Design Social Media Design

Current

Fitness Studio Owner

Current

Entrepreneur

Jan 2023 - Present (3 years 8 months)

Managing fitness studio operations, client engagement, training sessions, and customer relationships. Handling business promotion, branding, marketing, operational growth, and customer retention.

Business Operations Client Management Customer Relationship Management Branding Marketing Training

AR Caller

Miramed Ajuba

Dec 2021 - Jan 2023 (1 year 1 month)

Managed healthcare accounts receivable and insurance claim follow-up processes, including claim status verification, denial analysis, and coordination with insurance companies. Reviewed EOBs and ERAs, assisted in payment posting and auditing, and ensured compliance with billing procedures.

Accounts Receivable Insurance Claims Denial Management EOB Review ERA EOB Review Payment Posting Audit Healthcare Billing

Senior AR Caller

Sun Knowledge Pvt. Ltd.

Jan 2021 - Dec 2021 (11 months)

Managed end-to-end medical billing and accounts receivable processes, including insurance claim follow-ups, denial analysis, pre-authorization, and eligibility verification. Trained new employees and conducted auditing and monitoring activities.

Medical Billing Accounts Receivable Insurance Claims Denial Management Pre Authorization Eligibility Verification Training Audit

Senior AR Caller

Neemtree

Nov 2019 - Dec 2020 (1 year 1 month)

Handled medical billing and accounts receivable management, worked as a Denial Specialist reviewing denied claims and implementing corrective actions, and coordinated with insurance companies to resolve disputes and appeals. Also worked as an HR Recruiter handling recruitment coordination and onboarding.

Medical Billing Accounts Receivable Denial Management Insurance Claims Appeals EOB Analysis HR and Recruiting Onboarding

AR Caller & Denial Specialist

ASC Medsolutions

May 2018 - Oct 2018 (5 months)

Handled insurance claim follow-ups and healthcare accounts receivable activities, managed denied and rejected claims, and prepared and submitted insurance appeals. Reviewed EOBs, claim edits, and payment variances to ensure accurate reimbursement.

Accounts Receivable Insurance Claims Denial Management Appeals EOB Review Claim Edits Payment Variance Analysis

AR Caller

Medfin India Pvt. Ltd. (NYX Health)

Nov 2016 - May 2018 (1 year 6 months)

Handled healthcare accounts receivable and insurance claim management, performed insurance follow-ups on unpaid and denied claims, and verified patient eligibility and benefits. Managed claim re-submissions and maintained accurate documentation.

Accounts Receivable Insurance Claims Eligibility Verification Claim Correction And Resubmission Documentation

Freelance Graphic Designer

Freelance

Creating social media creatives, branding materials, and promotional designs. Designing logos, digital posters, and marketing creatives for businesses.

Graphic Design Branding Social Media Design Logo Design Digital Posters Marketing Creative